Airport Badging Specialist — Customer-Driven Security Pro

City and County of Denver

Denver (CO)

On-site

USD 33,000 - 43,000

Full time

3 days ago
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Benefits offered by this job

Pension after 5 years
457B Retirement Plan
PTO + holidays + personal day
Health, Dental, Vision plans

Job summary

City and County of Denver is seeking an Airport Security Badging Service Agent to support the DEN badging offices. You will process badge applications, verify identity documents, and issue airport IDs under TSA and ASP rules. The role requires strong customer service, precision, and adherence to security policies.

This full-time position reports to the DEN Badging Office and rotates between locations. Excellent communication, attention to detail, and ability to handle high-volume inquiries are

Qualifications

  • Graduation from high school or GED, HiSET or TASC required.
  • Three years of administrative experience in a security, compliance, or regulatory setting.
  • Must have a valid Driver's License and maintain it.

Responsibilities

  • Greet customers and process through the digital appointment queue.
  • Review applications and documents for accuracy and compliance with regulations.
  • Verify information in IDMS and support badge issuance.
  • Educate applicants on badging requirements and maintain records.
  • Operate and maintain badging equipment and assist with biometrics enrollment.

Skills

Customer service
Attention to detail
Time management
Teamwork
Communication skills
Adaptability

Education

High school diploma or GED

Tools

Microsoft Office
TEAMS
Excel
Word
Outlook

Job description

City and County of Denver is seeking an Airport Security Badging Service Agent to support the DEN badging offices. You will process badge applications, verify identity documents, and issue airport IDs under TSA and ASP rules. The role requires strong customer service, precision, and adherence to security policies.

This full-time position reports to the DEN Badging Office and rotates between locations. Excellent communication, attention to detail, and ability to handle high-volume inquiries are

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