Airport ASL Interpreter - Flexible Shifts, Real-Time Access

Walters, Nelson and Smith; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Walters, Nelson and Smith seeks an on-site Sign Language Interpreter to support SignaFlow at the airport. The role involves real-time ASL interpretation for passengers during check-in, security, boarding, and customer service interactions at a busy airport environment.

The ideal candidate holds RID certification, has 2+ years of interpretation experience, and can adapt to early hours and fluctuating schedules while collaborating with airport staff and airlines to ensure accessible communication

Qualifications

• RID certification (National Registry of the Deaf Interpreters) or equivalent credential.
• 2+ years of professional ASL interpreting experience in fast-paced environments.
• Strong knowledge of air travel, disability law (ADA), and accessibility standards.
• Comfortable with unpredictable schedules and shift flexibility (including early mornings and evenings).
• Excellent communication and ability to work independently and with diverse teams.

Responsibilities

• Provide consecutive and simultaneous ASL interpretation for passenger interactions at ticketing counters, gates, and customer service desks.
• Interpret phone calls and video remote sessions for accessibility requests.
• Brief airport staff and flight crews on Deaf passenger accommodations and communication best practices.

Skills

RID certification

ASL interpreting experience

Air travel knowledge

ADA accessibility knowledge

Shift flexibility

Communication skills

Job description

Walters, Nelson and Smith seeks an on-site Sign Language Interpreter to support SignaFlow at the airport. The role involves real-time ASL interpretation for passengers during check-in, security, boarding, and customer service interactions at a busy airport environment.

The ideal candidate holds RID certification, has 2+ years of interpretation experience, and can adapt to early hours and fluctuating schedules while collaborating with airport staff and airlines to ensure accessible communication