Airline Wheelchair Assistant

SP+; Portland (OR); On-site; USD 19,752 - 28,132; Part time

Benefits offered by this job

Paid training

Tips

Job summary

SP+ is looking for an Airline Wheelchair Assistant in Portland, Oregon. The role includes assisting passengers in wheelchairs, ensuring their safe transport to and from gates, and maintaining a high standard of customer service. While no prior experience is required, candidates must be able to lift significant weight and complete training for airport compliance.

The position features a pay rate starting at $17.38 per hour plus tips, providing a great opportunity for those looking to start a career in airport services.

Qualifications

• Must be at least 18 years old and authorized to work in the U.S.
• Ability to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs.
• Complete all required training, including airport compliance.

Responsibilities

• Assist passengers traveling in wheelchairs at the airport.
• Push wheelchair passengers to and from gates.
• Maintain a positive attitude and exceed customer service standards.

Skills

Customer service

Verbal communication

Written communication

Job description

Airline Wheelchair Assistant

Pay Rate: Starting at $17.38 per hour + tips

A Wheelchair Assistant works at an airport facility and provides assistance to passengers traveling in wheelchairs. The position requires physically demanding work, on‑the‑job security training, and the ability to obtain all applicable airport security badges.

NO EXPERIENCE REQUIRED! PAID TRAINING!

Responsibilities

• Push wheelchair passengers to and from gates
• Roll customer‑occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintain a friendly and positive attitude and be attentive to each passenger’s individual needs; assist passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Exceed customer service standards
• Carry out other duties as assigned

Qualifications

• Must be at least 18 years of age
• Be authorized to work in the United States
• Must be able to clear a background and drug screen
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
• Experience in customer service preferred
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
• Complete all required training including airport compliance
• Able to obtain an airport badge

Appearance Guidelines

• Employees are expected at all times to present a professional business‑like image, even when working behind the scenes. Dress, grooming, and personal hygiene should be appropriate to the work situation and consistent with the company’s business standards.
• For all male employees a fully grown in, well‑maintained mustache, beard or goatee is permitted
• Facial hair must be neatly trimmed at one‑quarter inch in length and may not present an unkempt appearance
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well‑maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.