Wheelchair Agent - LAX

Ermc-Aviation-LL; Los Angeles (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay for hourly employees

Full time starts at 30 hours per week

Paid time off

Health/Dental/Vision insurance

401k

Exclusive discounts

Job summary

Ermc-Aviation-LL is seeking individuals to provide wheelchair assistance to international passengers at the airport, from curbside to aircraft. No experience is required; paid training is provided.

The role includes full-time schedules, weekly pay for hourly employees, 30+ hours per week, paid time off, comprehensive health benefits, 401k, and discounts. You will be lifting and guiding passengers, assisting with baggage, and coordinating with/under supervision of airport operations.

Qualifications

• English proficiency is required; knowledge of another language is a plus.
• High School diploma or GED required.
• Must be able to obtain credentials per airport/state requirements.

Responsibilities

• Push wheelchairs for passengers requiring assistance with a professional customer experience.
• Assist passengers with transportation, check-in, or baggage claims.
• Lift and assist passengers up or down stairs or in/out of wheelchairs.
• Gather wheelchairs from concourse and return to staging area.
• Follow safety and security standards and report hazards.

Skills

Customer service

Education

High School diploma or GED

Job description

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary:

Responsible for providing wheelchair assistance to international passengers requiring assistance at the airport at all stages between curb side and aircraft.

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (may vary specific to state regulations)
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties:

• Must be flexible to work within work hours assigned as the schedule is determined by a union bid process based on seniority
• Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
• Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage.
• Lift, assist passengers requiring wheelchair assistance up or downstairs of aircraft and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area for usage.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.

Qualifications:

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Proficient in English (Knowledge of another language is an advantage e.g., Spanish…).

Physical requirements:

• Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.