Airline Ramp Agent, (RON)

Trego-Dugan Aviation Inc; Windsor Locks (CT); On-site; USD 34,000 - 52,000; Full time

Job summary

Trego-Dugan Aviation Inc in Windsor Locks, CT is seeking a Ground Operations Agent / Ramp Agent to support airport operations and baggage handling. The role involves loading and unloading baggage, marshaling aircraft, operating ground service equipment, and meeting arriving flights while ensuring customer safety and service standards.

Candidates should be able to read and write English, be at least 18, and complete required training.

Qualifications

• Must be at least 18 years old.
• Must be able to read and write English.
• Willing to complete required training and follow safety rules.
• Ability to handle luggage and operate ground service equipment safely.

Responsibilities

• Load and unload baggage and comail.
• Marshal aircraft to and from gates.
• Operate ground equipment including tugs and belt loaders.
• Meet arriving flights and service departing flights.
• Assist customers with special needs.
• Maintain safety and security checks and report hazards.
• Communicate via two-way radio.
• Follow safety regulations and wear proper safety gear.

Skills

Customer service

Safety awareness

Effective communication

Teamwork

Tools

GSE Operation

Two-way radio

Job description

General Purpose Of Job

The Ground Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Responsible for aircraft security searches and commissary security searches.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two-way radio.
• Must be at least 18 years old.
• Able to read and write English.
• Complete all required training
• Only complete tasks for which you are fully trained
• Report any safety hazard or incident immediately

RON shift (overnight)

Ground Operation Agent / Ramp Agent

General Purpose Of Job

The Ground Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties And Responsibilities

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Perform aircraft interior cleaning.Responsible for aircraft security searches and commissary security searches.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two-way radio.
• Must be at least 18 years old.
• Able to read and write English.
• Complete all required training
• Only complete tasks for which you are fully trained
• Report any safety hazard or incident immediately

Competency/Behavioral Requirements

• Be pleasant with others on the job and display a good-natured, cooperative attitude
• Be reliable, responsible, and dependable, and fulfill obligations.
• Attention to Detail
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
• Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
• Willingness to take on responsibilities and challenges
• Be sensitive to others' needs and feelings and be understanding and helpful on the job
• Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done

Physical Demands

Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.