Airline Quality & Delivery Liaison

Boeing; Renton (WA); On-site; USD 113,900 - 154,100; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Flexible spending accounts

Job summary

A leading aerospace company in Renton, WA, is seeking a Customer Quality Support Representative. This position requires 3+ years of experience in customer relationship management and operational processes related to aircraft. Responsibilities include providing status updates on manufacturing and delivery, facilitating resolutions for customer concerns, and ensuring a quality customer experience throughout production. The role requires proficiency in Microsoft Office tools and offers a competitive salary range of $113,900 - $154,100. Applicants may apply until March 6, 2026.

Qualifications

• 3+ years of experience building customer relationships in operational settings.
• 3+ years of experience in airplane operational and organizational processes.
• 1+ years of experience giving presentations and public speaking.

Responsibilities

• Serve as quality customer interface during production and delivery.
• Provide product manufacturing and delivery status updates.
• Lead resolution of customer concerns and support requirements.

Skills

Customer relationship management

Problem-solving

Communication skills

Presentation skills

Tools

Microsoft Office (PowerPoint, Excel, Word)

Job description

A leading aerospace company in Renton, WA, is seeking a Customer Quality Support Representative. This position requires 3+ years of experience in customer relationship management and operational processes related to aircraft. Responsibilities include providing status updates on manufacturing and delivery, facilitating resolutions for customer concerns, and ensuring a quality customer experience throughout production. The role requires proficiency in Microsoft Office tools and offers a competitive salary range of $113,900 - $154,100. Applicants may apply until March 6, 2026.