Airline Passenger Experience Agent

Unifi Aviation, LLC

Honolulu (HI)

On-site

USD 32,000 - 46,000

Full time

7 days ago
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Benefits offered by this job

Flight privileges after 30 days
Weekly pay
Paid time off
Medical insurance
Dental insurance
Vision insurance
401k
Exclusive discounts
Wellness programs

Job summary

Unifi Aviation, LLC is seeking a passenger services agent at Honolulu International Airport. Responsibilities include assisting passengers with arrivals, check-in, boarding, baggage services, and queries, with commitment to safety and service quality.

No prior experience required; paid training is provided. Full-time positions start at 30 hours per week, with weekly pay and comprehensive benefits including medical, dental, vision, 401k, and paid time off.

Qualifications

  • High School diploma or GED.
  • Must be at least 18 years old.
  • Must be able to obtain credentials required by airport/state/customs.

Responsibilities

  • Assist passengers with a friendly welcome during arrival and check-in, including support for passengers with special needs.
  • Handle all aspects of ticketing and check-in using a computerized system, including boarding, baggage, reservations and related issues.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure wheelchairs, strollers, and gate-checked bags are available for loading and delivery.
  • Push wheelchairs with passengers through all airport areas.
  • Adhere to safety procedures and policies; complete work safely and securely.
  • Report safety incidents and hazards promptly per company policy.

Skills

Customer service
Communication
Problem solving
Safety awareness
Teamwork
Adaptability

Education

High school diploma or GED

Tools

Ticketing/check-in system

Job description

Unifi Aviation, LLC is seeking a passenger services agent at Honolulu International Airport. Responsibilities include assisting passengers with arrivals, check-in, boarding, baggage services, and queries, with commitment to safety and service quality.

No prior experience required; paid training is provided. Full-time positions start at 30 hours per week, with weekly pay and comprehensive benefits including medical, dental, vision, 401k, and paid time off.

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