Airline Passenger Assistant

Union Depot; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A major airline service provider is seeking an Airline Passenger Assistant in San Antonio. This full-time position requires working weekends and holidays, providing customer service to passengers needing wheelchair assistance. Ideal for those new to the workforce, the role offers on-the-job training and a chance to earn tips based on service quality.

Benefits

Comprehensive benefits package

On-the-job training

Qualifications

• Must be 18 years of age or older.
• No experience required; on-the-job training provided.

Responsibilities

• Safely transport passengers in wheelchairs to their desired location.
• Interact positively with passengers and assist with baggage as needed.
• Complete thorough incident reports.

Skills

Customer Service

Education

No high school diploma or GED required

Job description

Pay: $10.10 an hour plus TIP!

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Shift: Full-Time – Holidays and weekends are a requirement

The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitABM Employee Benefits| Front Line Team Members| (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required

• No experience required and on the job training provided

Preferred Qualification:

• One (1) year of customer service experience preferred

Responsibilities:

• Follow safety precautions at all times while transporting passengers

• Positive interpersonal interaction with passengers

• Comply with all client and/or site security requirements and processes

• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds

• Assist passengers with baggage retrieval and transport, if necessary

• Coordinate assignments with dispatchers and gate Agents, if necessary

• Complete thorough Incident Reports

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1