Airline Passenger Assistant

ABM Industries Inc.; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

ABM Industries is seeking an Airline Passenger Assistant for full-time shifts, including holidays and weekends. This entry-level position does not require previous experience or a diploma, making it ideal for newcomers to the workforce. Responsibilities include assisting passengers with wheelchair transport and ensuring customer satisfaction, with potential earnings increased by tips.

Benefits

Comprehensive benefits package

Qualifications

• Must be 18 years of age or older.
• No high school diploma or experience required.
• On the job training provided.

Responsibilities

• Transport passengers in wheelchairs safely.
• Assist with baggage retrieval if necessary.
• Comply with client site security requirements.

Skills

Customer Service Orientation

Positive Interpersonal Interaction

Job description

Pay: $10.10 an hour plus TIP!

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Shift: Full-Time – Holidays and weekends are a requirement

The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.
Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitABM Employee Benefits| Front Line Team Members| (Programa de Beneficios de ABM)

Basic Qualifications:
• Must be 18 years of age or older • No high school diploma, GED or college degree required • No experience required and on the job training provided
Preferred Qualification:
• One (1) year of customer service experience preferred
Responsibilities:
• Follow safety precautions at all times while transporting passengers • Positive interpersonal interaction with passengers • Comply with all client and/or site security requirements and processes • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds • Assist passengers with baggage retrieval and transport, if necessary • Coordinate assignments with dispatchers and gate Agents, if necessary • Complete thorough Incident Reports
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1