Airline Operations Leader – DFW

SilkRoad; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Hallmark Aviation is seeking an Airline Senior Supervisor for the Dallas/Fort Worth area. The role leads operational and administrative processes, coordinating with the station manager to meet high quality standards and SLA commitments.

Essential requirements include airline supervisory experience, 18+ years old with a HS diploma, and strong leadership, communication, and problem-solving skills. A dynamic, customer-focused leader is essential to maintain service excellence.

Qualifications

• Minimum 4 years airline supervisor experience
• Airline industry experience required
• Strong leadership and staff development
• Excellent written and verbal communication
• Ability to plan rosters and monitor schedules
• Comfort with budget controls and performance metrics

Responsibilities

• Supervise staff daily and delegate workload
• Direct customer-relations support
• Ensure operations meet schedule and SLAs
• Recruit, interview and hire staff
• Analyze manpower needs and groom leaders for promotion
• Provide cross-training and staff development
• Manage attendance and shift coverage
• Enforce safety, security and grooming standards

Skills

Leadership

Organizational skills

Interpersonal skills

Coaching

Staff development

Roster planning

Communication

Problem solving

Education

High School Diploma or GED

Tools

Word

Excel

Ticketing systems

Computer literacy

Job description

Hallmark Aviation is seeking an Airline Senior Supervisor for the Dallas/Fort Worth area. The role leads operational and administrative processes, coordinating with the station manager to meet high quality standards and SLA commitments.

Essential requirements include airline supervisory experience, 18+ years old with a HS diploma, and strong leadership, communication, and problem-solving skills. A dynamic, customer-focused leader is essential to maintain service excellence.