Airline Customer Service Representative (Korean/Japanese Language) $20/hr

Hallmark Aviation Services; Honolulu (HI); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Medical benefits for full-time

Dental, Vision, 401(k)

Job summary

Hallmark Aviation Services in Honolulu, Hawaii is seeking part-time Customer Service Agents to support international airlines at HNL Airport. The role emphasizes friendly, multilingual service and a proactive approach to guest needs.

You will rotate through ticket counters, lobby, gates and arrivals, assisting passengers and crew while maintaining security and efficiency. Bilingual abilities, English proficiency, and the stamina to stand for long shifts are required, with training provided.

Qualifications

• At least 18 years old with a High School Diploma or GED.
• English proficiency required; other languages may be needed.
• Basic math, reading comprehension, and computer literacy expected.

Responsibilities

• Assist at ticket counter, lobby, gate, customs and arrivals.
• Interact with passengers and crew daily.
• Operate jet bridge and support flight activity to ensure on-time departures.
• Handle some cash transactions, manifests and labeling as needed.
• Provide courteous, multilingual customer service in a fast-paced environment.

Skills

Multilingual communication

Decision making

Effective communication

Multi-tasking

Bilingual speakers

Education

High school diploma or GED

Job description

Tracking Code HNL CSA LANG JULY2026 Job Description

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide exceptional service to our WORLD CLASS International Airlines at HNL Airport.

WE ARE IN NEED OF MULTI‑LINGUAL SPEAKERS FOR A PRESTIGIOUS INTERNATIONAL AIRLINE!!!

Job Duties

• Perform a broad range of duties depending on location and service demands while delivering a high quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on‑time departure
• Some cash handling transactions, manifests, and labeling

Skills

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi‑task and carry out duties in a fast‑paced environment
• Bilingual speakers needed

Environmental Conditions

• Involves continuous people interaction and exposure to aircraft sounds

Basic Requirements

• At least 18 years old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70 pounds
• Reading & comprehension of reference materials, instructions, policies & procedures

Job Location

Honolulu, Hawaii, United States

Position Type

Part‑Time

Required Training

Selected candidates will be required to attend two weeks of paid training.

Shift

Weekends and holidays required.

Schedule

M/T/W/F/Sun or TBA

TBA

Language

Must be able to read, write, and communicate in English and Korean/Japanese/Cantonese/Mandarin languages.

Salary/Benefits

$20.00 per hour, Medical for full time, voluntary dental, vision and 401(k).