Multilingual Airport Customer Service Agent – Korean/Japanese

Hallmark Aviation Services; Honolulu (HI); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Medical benefits for full-time

Dental, Vision, 401(k)

Job summary

Hallmark Aviation Services in Honolulu, Hawaii is seeking part-time Customer Service Agents to support international airlines at HNL Airport. The role emphasizes friendly, multilingual service and a proactive approach to guest needs.

You will rotate through ticket counters, lobby, gates and arrivals, assisting passengers and crew while maintaining security and efficiency. Bilingual abilities, English proficiency, and the stamina to stand for long shifts are required, with training provided.

Qualifications

• At least 18 years old with a High School Diploma or GED.
• English proficiency required; other languages may be needed.
• Basic math, reading comprehension, and computer literacy expected.

Responsibilities

• Assist at ticket counter, lobby, gate, customs and arrivals.
• Interact with passengers and crew daily.
• Operate jet bridge and support flight activity to ensure on-time departures.
• Handle some cash transactions, manifests and labeling as needed.
• Provide courteous, multilingual customer service in a fast-paced environment.

Skills

Multilingual communication

Decision making

Effective communication

Multi-tasking

Bilingual speakers

Education

High school diploma or GED

Job description

Hallmark Aviation Services in Honolulu, Hawaii is seeking part-time Customer Service Agents to support international airlines at HNL Airport. The role emphasizes friendly, multilingual service and a proactive approach to guest needs.

You will rotate through ticket counters, lobby, gates and arrivals, assisting passengers and crew while maintaining security and efficiency. Bilingual abilities, English proficiency, and the stamina to stand for long shifts are required, with training provided.