Airline Crew & Tour Group Block Coordinator

The Wildbirch Hotel; Anchorage (AK); On-site; USD 50,000 - 65,000; Full time

Job summary

The Wildbirch Hotel in Anchorage, Alaska, is looking for a Room Block & Reservations Coordinator. This vital role manages room allocations for airlines and tour groups and ensures inventory accuracy and operational efficiency.

The ideal candidate will have a minimum of three years of experience in hotel reservations and must demonstrate strong technical and communication skills. Experience with Hyatt systems is preferred. Duties include monitoring crew allocations and managing group rooming lists.

Qualifications

• Proven experience with airline crew and tour group volume.
• Ability to handle sensitive or high-profile guests with discretion.
• Highly organized and process-driven.

Responsibilities

• Create and manage airline and tour group room blocks.
• Monitor daily crew manifests and irregular operations.
• Ensure room assignments align with VIP status and crew requirements.

Skills

Inventory management precision

Financial awareness

Forecast interpretation

Attention to detail

Strong written and verbal communication skills

Education

Minimum 3 years hotel reservations or group block experience

Tools

PMS proficiency (Hyatt experience preferred)

Intermediate Excel skills

Job description

The Wildbirch Hotel in Anchorage, Alaska, is looking for a Room Block & Reservations Coordinator. This vital role manages room allocations for airlines and tour groups and ensures inventory accuracy and operational efficiency.

The ideal candidate will have a minimum of three years of experience in hotel reservations and must demonstrate strong technical and communication skills. Experience with Hyatt systems is preferred. Duties include monitoring crew allocations and managing group rooming lists.