Airline Catering Dispatch Specialist

LSG Sky Chefs; Washington (District of Columbia); On-site; USD 25,000 - 37,000; Full time

Job summary

LSG Sky Chefs in Washington, DC seeks a Dispatching Clerk responsible for coordinating ground transportation, scheduling drivers, and ensuring on-time delivery of airline catering services. You will work with dispatch software, monitor routes, and support kitchen and operations teams to keep flight operations running smoothly.

The role requires strong communication, organizational, and problem-solving skills, with flexibility for weekends and holidays as needed.

Qualifications

• High school diploma or equivalent; further logistics education is a plus.
• Experience in dispatching or logistics preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency with dispatch software, GPS, and related technology.
• Knowledge of safety and regulatory requirements in transport and catering.
• Flexible hours, including weekends and holidays, as needed.

Responsibilities

• Schedule and dispatch catering deliveries to airlines according to established timelines and protocols.
• Monitor delivery status and communicate with drivers, kitchen staff, and airline representatives to ensure timely and accurate service.
• Utilize dispatch software(e.g., Ground Star, CBASE) and systems to track deliveries, manage schedules, and optimize routes.
• Coordinate with the kitchen and operations teams to ensure all orders are prepared and ready for dispatch.
• Address and resolve any issues or delays that may arise during the delivery process.
• Maintain accurate records of deliveries, schedules, and related communications.
• Ensure compliance with all safety, health, and regulatory standards.
• Provide exceptional customer service and maintain positive relationships with airline clients and internal teams.
• Assist in the development and implementation of process improvements to enhance operational efficiency.
• Perform other duties as assigned by the Operations Manager or relevant supervisor.

Skills

Dispatching

Logistics

Organizational skills

Time management

Communication

Problem solving

Attention to detail

Teamwork

Education

High school diploma

Tools

Ground Star

CBASE

GPS software

Job description

LSG Sky Chefs in Washington, DC seeks a Dispatching Clerk responsible for coordinating ground transportation, scheduling drivers, and ensuring on-time delivery of airline catering services. You will work with dispatch software, monitor routes, and support kitchen and operations teams to keep flight operations running smoothly.

The role requires strong communication, organizational, and problem-solving skills, with flexibility for weekends and holidays as needed.