Airfreight Export Agent

Scan-Shipping A/S, Scan-Shipping Inc.; Kearny (NJ); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

STD and LTD insurance

Flexible benefits account

Matching 401(k) plan

Job summary

Shipco Transport Inc. is seeking an Airfreight Export Agent in the New York (Kearny), NJ area. The role handles export transactions, quotes, bookings, tracking, and invoicing for airfreight shipments.

You will work with a team in a fast-paced environment, ensuring compliance with TSA and carrier requirements while delivering excellent service to customers and agents.

Qualifications

• 1–2 years in airfreight operations and customer service.
• Knowledge of daily airfreight operations, documentation and carrier regulations.
• Ability to work under pressure in a fast-paced, multitasking environment.
• Excellent verbal and written communication and organizational skills.
• Experience handling temperature control, batteries, express and project cargo.

Responsibilities

• Perform export transactions from start to finish: quotes, pickups, airline bookings, pre-bookings/consolidations, tracking, tracing, invoicing.
• Prepare accurate, competitive quotes and assist with pricing strategies based on market conditions and customer needs.
• Understand airline carrier requirements, routing options, and service levels to ensure proper booking and compliance.
• Ensure export compliance standards and TSA regulations are met for every shipment.
• Communicate effectively with agents, carriers and customers to keep processes compliant and efficient.
• Monitor shipment progress and proactively resolve issues or delays.
• Maintain accurate documentation and records per company and regulatory standards.

Skills

Airfreight experience

Customer service

Communication

Documentation

Job description

Airfreight Export Agent

Department: Airfreight

Employment Type: Full Time

Location: New York (Kearny), NJ

Reporting To: Karen Strzalkowski

Compensation: $26.44 - $38.46 / hour

Description

As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a 'one stop' provider of worldwide transportation solutions. (Website: www.shipco.com)

Shipco Airfreight was established as a Neutral Airfreight Wholesaler in 1994. All our customers are freight forwarders or logistics providers. We have 39 airfreight offices in North America and Asia, and continue to expand our footprint.

Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our New York airfreight office located in Kearny, NJ for an experienced Airfreight Export Agent.

Key Responsibilities

• Perform export transactions from start to finish, including quoting, arranging pick‑ups, booking with airlines, setting up pre‑bookings and consolidations, tracking, tracing, and invoicing shipments.
• Prepare accurate and competitive quotes while assisting with pricing strategies based on market conditions and customer needs.
• Demonstrate a strong understanding of airline carrier requirements, routing options, and service levels to ensure proper booking and compliance.
• Ensure that all export compliance standards and TSA regulations are met for every shipment.
• Communicate effectively with agents, carriers, and customers to maintain efficient and compliant import and export processes.
• Monitor shipment progress and proactively resolve any issues or delays.
• Maintain accurate documentation and records in accordance with company and regulatory standards.

Skills, Knowledge and Expertise

• Minimum 1-2 years of operations and customer service experience in airfreight cargo consolidations is required. Prefer experience from an airfreight consolidator or neutral wholesale background, but a candidate with NVOCC, VOCC or freight forwarder experience may also apply.
• Must be knowledgeable in all aspects of daily airfreight operations, customer service, documentation and government and carrier regulations.
• Must be able to work under pressure and enjoy a fast paced, multi‑tasking, customer service‑minded environment.
• Must have excellent verbal and written communication as well as organizational skills.
• Must have experience handling temperature control, batteries, express & project cargo.
• Must have the ability to be creative to offer solutions to clients and secure business.

Benefits

• We offer medical, dental, life and vision insurance, STD and LTD insurance.
• We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.

We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.

To learn more about Shipco Airfreight and the services we provide, please visit www.ShipcoAirfreight.com