Airfield Operations Specialist: Safely On-Time Turnarounds

G2 Secure Staff; Charlotte (NC); On-site; USD 38,000 - 56,000; Full time

Job summary

Menzies Aviation is seeking an Operations Agent to support safe, efficient, and on-time airport activities across ramps and terminals. You will collaborate with airline partners, ground handling teams, and airport authorities to deliver reliable service while maintaining operational excellence.

The role requires coordinating aircraft servicing, inspections, and daily logs, with a focus on safety, regulatory compliance, and incident response.

Qualifications

• High school diploma or GED required.
• Must have current driver’s license.
• Airport, airline, aviation, logistics, or operations experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Monitor daily airport and ramp operations to ensure safe and efficient aircraft turnaround.
• Coordinate with airline personnel, dispatchers, ramp agents, fueling teams, catering, cabin cleaning, baggage handling, and maintenance personnel.
• Conduct routine inspections of airport operational areas, including ramps, gates, taxiways, and service roads.
• Respond to operational issues, flight delays, emergencies, and irregular operations (IROPs).
• Communicate operational updates to internal teams and airline customers.
• Ensure compliance with FAA, TSA, OSHA, airport authority, and company policies and procedures.
• Complete operational reports, incident reports, safety documentation, and daily logs.
• Assist with gate assignments, aircraft parking, and equipment coordination as needed.
• Monitor weather conditions and communicate operational impacts.
• Support emergency response procedures and participate in safety drills.
• Investigate operational concerns and recommend corrective actions.
• Maintain accurate operational records using company systems and software.
• Promote a culture of safety, customer service, and continuous improvement.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Computer proficiency

Team player

Airport ops knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Operational software

Job description

Menzies Aviation is seeking an Operations Agent to support safe, efficient, and on-time airport activities across ramps and terminals. You will collaborate with airline partners, ground handling teams, and airport authorities to deliver reliable service while maintaining operational excellence.

The role requires coordinating aircraft servicing, inspections, and daily logs, with a focus on safety, regulatory compliance, and incident response.