Aircraft Technical Support Representative

Honda Aircraft Company; Greensboro (NC); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Honda Aircraft Company in Greensboro, NC seeks an experienced technical support specialist to provide aircraft technical assistance and guidance to customers and service facilities.

Responsibilities include acting as the technical support SME, coordinating with customers and facilities, maintaining databases for field issues and reporting per FAR 21.3, and guiding Continued Airworthiness updates based on customer feedback. 10+ years in aviation/aerospace and an A&P license are strongly preferred.

Competenze

• Associate’s degree in aviation related field strongly preferred.
• High School diploma or equivalent required.
• Airframe & Powerplant license is strongly preferred
• 10+ years’ experience in the aviation/aerospace industry.
• Experience with Federal Aircraft Regulation Part 145 repair station requirements.
• Technical knowledge in repair inspection methods and repair development in both composite and metal structures.
• Understanding of operations under Federal Aircraft Regulation Parts 91 and 135.
• Familiarity with European Union Aviation Safety Agency and Civil Aviation Authority requirements.
• Ability to read and understand technical documents. (engineering drawings, wire diagrams, logic trees, Instructions for Continued Airworthiness, Engineering reports)
• Technical knowledge in aircraft electrical and avionic systems
• Technical knowledge in aircraft mechanical systems

Mansioni

• Serves as technical support subject matter expert.
• Works directly with Honda Aircraft customers and service facilities regarding technical support.
• Maintains the customer database for accurate tracking of all field issues identified and resolved.
• Maintains the reporting database to ensure all requirements are met in accordance with Title 14 Code of Federal Regulation Part 21.3.
• Coordinates instructions for Continued Airworthiness updates based on customer feedback.

Conoscenze

Aviation experience

Technical reading

Electrical/avionics knowledge

Mechanical systems knowledge

Repair inspection methods

Engineering drawings literacy

Formazione

Associate’s degree in aviation related field

High School diploma or equivalent

Airframe & Powerplant license

Strumenti

FAR Part 145 experience

FAR Parts 91 & 135 knowledge

EU/EASA and CAA familiarity

Descrizione del lavoro

This position provides aircraft technical assistance and guidance to Honda Aircraft customers and service facilities.

Key Accountabilities

• Serves as technical support subject matter expert.
• Works directly with Honda Aircraft customers and service facilities regarding technical support.
• Maintains the customer database for accurate tracking of all field issues identified and resolved.
• Maintains the reporting database to ensure all requirements are met in accordance with Title 14 Code of Federal Regulation Part 21.3.
• Coordinates instructions for Continued Airworthiness updates based on customer feedback.

Qualifications, Experience and Skills

• Associate’s degree in aviation related field strongly preferred.
• High School diploma or equivalent required.
• Airframe & Powerplant license is strongly preferred
• 10+ years’ experience in the aviation/aerospace industry.
• Experience with Federal Aircraft Regulation Part 145 repair station requirements.
• Technical knowledge in repair inspection methods and repair development in both composite and metal structures.
• Understanding of operations under Federal Aircraft Regulation Parts 91 and 135.
• Familiarity with European Union Aviation Safety Agency and Civil Aviation Authority requirements.
• Ability to read and understand technical documents. (engineering drawings, wire diagrams, logic trees, Instructions for Continued Airworthiness, Engineering reports)
• Technical knowledge in aircraft electrical and avionic systems
• Technical knowledge in aircraft mechanical systems

Working Conditions

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to work in a fast-paced environment