Aircraft Registration Specialist (Limited Duration)

Oregon Department of Human Services; Salem, Northern (OR, KY); Hybrid; USD 36,000 - 47,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

11 paid holidays

Flexible work schedules

Paid leave

Job summary

The Oregon Department of Aviation is seeking an Office Specialist 2 to join the Aircraft Registration team in Salem. You will register all aircraft in Oregon and provide administrative support, including data entry, payments processing, and maintaining financial records.

This limited-duration appointment ends by 06/30/2027 and may become permanent. The role emphasizes excellent customer service and teamwork in a typical office setting.

Qualifications

• Two years of general clerical experience or an associate’s degree or equivalent combination of education and experience.
• Demonstrated ability to communicate effectively in writing and verbally with diverse customers.
• Proficient in Microsoft Office programs (Outlook, Word, Excel) and data entry accuracy.

Responsibilities

• Access and enter data in the aircraft registration database.
• Provide administrative support as needed.
• Process payments over the phone and in person.
• Assist with collection efforts for aircraft registrations and send letters.
• Maintain financial records for aircraft registration.
• Send annual airport license billings and process certificates and licenses.
• Process agency mail, answer calls, and order office supplies.
• Deliver customer service in person, via email, and over the phone.

Skills

Customer service

Microsoft Office

Data entry

Communication

Education

Associate’s degree

Tools

Microsoft Excel

Outlook

Word

Job description

**Office Specialist 2 – Aircraft Registration Specialist (Limited Duration)** **Oregon Department of Aviation** **Administration** **Salem****The role:**Join our administrative team as an aircraft registration specialist! In this role, you will register all aircraft in Oregon and provide administrative and clerical assistance for the department by running reports, processing payments, maintaining financial records and more. If you are driven and have excellent customer service skills, apply for this exciting opportunity today!This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent. The Oregon Department of Aviation enables and advocates for a safe and efficient aviation system that connects communities and drives economic growth. We encourage people from all backgrounds and abilities to apply for our positions.**Before applying, visit our** **applicant information website** **to learn more about our process. If you are a current State of Oregon employee, you must apply through your** **employee Workday profile****.****A day in the life:*** Access and enter data in aircraft registration database.* Provide administrative support as needed.* Process payments over the phone and in person.* Assist with collection efforts for aircraft registration, including sending letters and making collections calls.* Maintain financial records for aircraft registration.* Send annual airport license billings.* Process certificates and licenses.* Process agency mail, answer telephone calls and order office supplies.* Provide customer service in person, via email and over the phone.* Work is performed in a typical office environment and includes frequent interaction with customers.* **To request a copy of the position description, which includes all duties and working conditions, please email** **[e-mail]****.****What’s in it for you:*** Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Aviation.* Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.* The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by6.95%.* Public Service Loan Forgiveness opportunity!**Want to know about new job postings?** **Subscribe** **to receive weekly email notifications!****Minimum qualifications:**Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. **OR** An associate’s degree in any field.**OR** An equivalent combination of education and experience.**What we’d like to see:**If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.* Demonstrated ability to effectively communicate verbally and in writing to a diverse customer base.* Experience working as part of a team.* Proficient in Microsoft Office programs (Outlook, Word, Excel).* Demonstrated ability to enter and edit financial information accurately.**How to apply:*** **Complete the following required steps:** + **Fill out the application or attach a resume.** Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer. + **Complete questionnaire.** Answer the checkbox-style questions before submitting your application.* **After you submit your application, please respond to the public records request authorization and gender identity questionnaire.** This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.* If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.* For questions, call 503-931-1206 or email [e-mail].**Additional information:*** We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].* The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.* We may use this recruitment to fill multiple or future vacancies.* We will conduct name-based criminal background checks on final candidates, **including current ODAV employees**. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.* You will be represented by the Service Employees International Union (SEIU).ODAV is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.