Aircraft Power Systems Field Engineer: Battery Support

Mid Continent Instrument Co.

Wichita (KS)

On-site

USD 75,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Above-market pay
Comprehensive benefits package
Travel up to 15%

Job summary

Mid Continent Instrument Co. in Wichita, KS is seeking a Field Service Engineer to support our Aircraft Battery and Electrical Power Systems lineup. You will troubleshoot, install, configure, and service products while delivering a top-notch customer experience.

The role requires strong aviation knowledge, 5+ years in technical support, and excellent communication. Travel up to 15% and a benefits package are offered as part of a competitive, above-market pay plan.

Qualifications

  • Minimum of 5 years of direct aviation experience in a customer support environment.
  • Extensive knowledge of aircraft electrical systems and troubleshooting of installations and operation.
  • Experience conducting tests/inspections of avionics and electrical systems to evaluate field function.

Responsibilities

  • Provide expert technical support for lithium‑ion aircraft battery, power conversion and electrical power systems.
  • Troubleshoot and resolve field issues; install and configure products.
  • Maintain accurate service records and communicate with customers clearly.
  • Coordinate with Quality and Engineering teams for root-cause analysis and resolution.
  • Travel up to 15% to meet business needs.

Skills

Aviation experience
Troubleshooting
Customer support
CRM software
Communication skills
Phone-based work
Documentation
Attention to detail

Education

Bachelor's degree
FAA A&P or pilot cert

Tools

Microsoft Office
CRM systems
Testing equipment

Job description

Mid Continent Instrument Co. in Wichita, KS is seeking a Field Service Engineer to support our Aircraft Battery and Electrical Power Systems lineup. You will troubleshoot, install, configure, and service products while delivering a top-notch customer experience.

The role requires strong aviation knowledge, 5+ years in technical support, and excellent communication. Travel up to 15% and a benefits package are offered as part of a competitive, above-market pay plan.

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