Aircraft Maintenance Technician, Airframe & Powerplant 1

SES Satellites; Chicago (IL); On-site; USD 71,000 - 104,000; Full time

Job summary

SES Satellites in Chicago, IL is seeking an Engineer, Fleet Support to develop hardware and software diagnostic tools for the in-cabin system and to troubleshoot remote and on-site issues on the Intelsat airborne platform.

You will collaborate with Operations, Development and System Engineering, define maintenance procedures, create dashboards, and act as a subject matter expert on HDW related technical issues while driving defect resolution and process improvements.

Qualifications

• FAA Airframe & Power Plant Certifications required.
• Ability to troubleshoot problems associated with aircraft-based equipment.
• Experience with avionics and flight systems.
• This role is ITAR/EAR restricted; must be a US Person (US Citizen or Permanent Resident).
• Reading electrical schematics is beneficial.

Responsibilities

• Support systemic aircraft issues related to the Intelsat airborne system.
• Define, Review and Modify installation/maintenance documents and procedures.
• Proactively identify, develop, and drive opportunities to improve processes and tools to increase team effectiveness.
• Lead cross-functional teams on triaging system interaction issues and driving them to closure.
• Define dashboards and metrics; establish SLA for the work conducted.
• Create, review, and modify maintenance manuals, fault isolation manuals, and service bulletins.
• Proactively identify defects by reviewing system data logs.
• Collect data and generate weekly/monthly metrics on all issues reported, triaged and resolved meeting the defined SLA.
• Be an SME for HDW related technical issues and training other team members.

Skills

Data analysis

Process improvement

Problem solving

Cross-functional collaboration

Failure mode analysis

Decision making under pressure

Education

FAA Airframe & Power Plant Certifications

Bachelor’s degree in Mechanical Engineering or related field

Job description

Engineer, Fleet Support

The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Aircraft Maintence Technician will play a key role in the Aircraft Fleet Support team responsible for developing hardware and software (HDW/SW) diagnostic and monitoring tools for the in-cabin system, troubleshooting remote and on-site issues of the Intelsat airborne systems. The role will work closely with Operations, Development, and System Engineering to understand product functionality and drive defect resolution, evaluate system designs in partnerships with Aircraft Engineering, and engage with the reliability and Quality teams to identify different hardware defects.

Contract Type: Permanent

Location(s): Chicago, US, 60606 Chicago, IL, US

Primary Responsibilities / Key Result Areas

• Support systemic aircraft issues as related to the Intelsat airborne system.
• Define, Review and Modify installation/Maintenance documents and procedures.
• Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team.
• Lead cross functional teams on triaging system interaction issues and driving them to closure.
• Define dashboards and metrics; establish SLA for the work conducted
• Create, review, and modify maintenance manuals, fault isolation manuals, Service bulletins.
• Proactively identify defects by reviewing system data logs
• Collect data and generate weekly/monthly metrics on all issues reported, triaged and resolved meeting the defined SLA
• Be an SME for HDW related technical issues and training other team members

Competencies

• Aircraft Performance Data Analysis
• Process Improvement
• Problem Solving
• Cross-functional collaboration
• Failure mode analysis
• Decision making under pressure

Required Qualifications & Experience

• FAA Airframe & Power Plant Certifications
• Ability to address and troubleshoot problems associated with aircraft-based equipment.
• Experience with avionics and flight systems
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident).

Beneficial to Have

• Bachelor’s degree in mechanical engineering, Automotive Engineering, or a related field.
• 2 years of experience in an aircraft fleet support or engineering role, ideally within the Avionics industry.
• Strong skills in reading electrical schematics.

KEY DELIVERABLES

• Excellent verbal and written communication skills to interact with cross-functional teams, vendors, and management
• Strong troubleshooting and problem-solving abilities, with a hands‑on approach to resolving technical issues quickly and effectively
• Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks effectively.

The salary range for this full-time position is $71,175 - $104,400.

Salary ranges are determined by role, level, and geographic location. Individual compensation within the range is determined based on work location and a variety of factors, including job-related skills, experience, qualifications, and relevant education or training.

Additional compensation and benefits may apply depending on the location and terms of employment.

SES is an Equal Opportunity and affirmatively action Employer

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

Nearest Major Market: Chicago