Aircraft Maintenance Controller

STS Technical Services; Chicago (IL); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Paid leave

Medical benefits

Tuition reimbursement

Retirement benefits

Wellness programs

Professional development

Work-from-home days

Job summary

STS Technical Services in Chicago, IL, is seeking an Aircraft Maintenance Controller to support maintenance, troubleshooting and return-to-service of onboard broadband connectivity systems on customer aircraft.

You will work closely with airline partners, maintenance planners and contract personnel to ensure work is performed safely, documented accurately and in compliance with company, airline and FAA requirements.

Qualifications

• Ability to read and interpret technical manuals.
• Ability to interpret aircraft schematics and engineering orders.
• Proven customer service skills.
• Proficiency with Microsoft Office applications.
• Excellent written and verbal English communication.

Responsibilities

• Support maintenance, repair and return-to-service activities for onboard broadband systems.
• Ensure activities comply with FAA requirements.
• Ensure complete documentation for work performed.
• Coordinate with airline partners and contract maintenance personnel.
• Support maintenance planners and routing personnel.
• Conduct diagnostic checks on onboard broadband systems.
• Work with third-party contract maintenance providers as required.
• Complete tasks according to operational schedules.

Skills

Technical manuals

Schematic interpretation

Engineering orders

Customer service

English communication

Education

Associate degree in related discipline

FAA A&P Certificate

Tools

Microsoft Office

Job description

STS Technical Services is hiring an Aircraft Maintenance Controller in Chicago, Illinois, to support aircraft maintenance, troubleshooting and return-to-service activities for onboard broadband connectivity systems.

This role is designed for an aviation professional with a strong understanding of aircraft maintenance, electrical systems and avionics installations. The Aircraft Maintenance Controller will work closely with airline partners, maintenance planners and contract maintenance personnel to ensure work is completed accurately, documented properly and performed in accordance with applicable company, airline and FAA requirements.

Position Overview

The Aircraft Maintenance Controller supports the maintenance, repair and return to service of broadband systems installed aboard customer aircraft.

This position serves as a technical and operational resource for airline partners and maintenance teams while supporting system integrity, maintenance coordination, troubleshooting and regulatory compliance.

Responsibilities

• Support maintenance, repair and return-to-service activities for onboard broadband systems
• Ensure maintenance activities comply with applicable company, airline partner and FAA requirements
• Ensure complete and accurate documentation for work performed on customer aircraft
• Establish and maintain effective working relationships with airline partners
• Coordinate with contract maintenance personnel
• Support established customer satisfaction objectives
• Verify required maintenance and preventive maintenance activities are completed appropriately
• Conduct diagnostic checks on onboard broadband systems
• Support airline partners with maintenance requests
• Support airline partners with engineering requests
• Coordinate with airline maintenance planners
• Coordinate with aircraft routing personnel
• Work with third-party contract maintenance providers as required
• Complete assigned tasks according to operational schedules

Qualifications

• Ability to read and interpret technical manuals
• Ability to interpret aircraft schematics
• Ability to understand engineering orders
• Proven customer service skills
• Proficiency with Microsoft Office applications
• Excellent written and verbal communication skills
• Ability to communicate effectively in English
• Ability to sit for extended periods
• Ability to travel domestically up to 5%

Preferred Qualifications

• At least one year of aircraft maintenance experience
• Experience with electrical installations on jet-powered transport aircraft
• Experience with avionics installations on jet-powered transport aircraft
• Valid FAA Airframe and Powerplant Certificate
• Associate degree in a related discipline
• Ability to communicate in additional languages

Benefits

• Paid leave programs
• Medical benefits
• Tuition reimbursement
• Retirement benefits
• Employee wellness programs
• Professional development opportunities
• Eligible positions may offer up to two work-from-home days per week

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading aerospace, manufacturing, defense and industrial organizations across the United States. We connect skilled professionals with career opportunities where their experience can make an immediate impact.

Equal Opportunity Employer

STS Technical Services is an equal opportunity employer.