Aircraft Customer Service Rep — Flexible Hours

Appone; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Aircraft Specialties Inc in Omaha, NE is seeking a motivated Customer Service Representative to join our team. This fast-paced role involves handling product and service inquiries, opening and updating customer accounts, and resolving issues with clear communication and accuracy.

Applicants should have a High School Diploma, be able to read/write/speak English, and pass a pre-employment drug screen. The position offers full-time hours with weekly pay and opportunities for growth within a focused

Qualifications

• Must have high school diploma or equivalent and be able to read, write, and speak English.
• Experience in customer service is preferred but not required.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Answer product and service questions and attract potential customers.
• Open and update customer accounts in the system.
• Maintain customer records through invoices and data entry.
• Resolve product or service problems with clear communication and follow-up.
• Prepare reports by collecting customer information.
• Contribute to team goals by completing related tasks as needed.
• Access internal systems to retrieve order information for customer support.
• Communicate clearly and professionally, both verbally and in writing.

Skills

Attention to Detail

Customer Service

Product Knowledge

Problem Solving

Marketing

Documentation

Listening

Phone

Conflict Resolving

Analyzing Information

Multi-tasking

Teamwork

Coordination

Organization

Planning

Time Management

Reporting

Inventory Control

Equipment Maintenance

Data Entry

Dependable

Microsoft Office

Education

High School Diploma

Job description

Aircraft Specialties Inc in Omaha, NE is seeking a motivated Customer Service Representative to join our team. This fast-paced role involves handling product and service inquiries, opening and updating customer accounts, and resolving issues with clear communication and accuracy.

Applicants should have a High School Diploma, be able to read/write/speak English, and pass a pre-employment drug screen. The position offers full-time hours with weekly pay and opportunities for growth within a focused