Air & Ocean Specialist, Intermediate

Buckland Customs Brokers Ltd.; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Matching retirement plan

Opportunities for professional development

Job summary

Buckland Customs Brokers Ltd. is seeking an Air & Ocean Specialist, Intermediate, responsible for coordinating documentation for freight clearance and providing top-tier customer service. This role requires minimal two years of related experience and proficiency in communication and attention to detail.

Candidates must hold a high school diploma and be legally eligible to work in the US. The position offers a collaborative work environment and opportunities for professional development.

Qualifications

• Minimum two years of relevant work experience required.
• Strong verbal and written communication skills are necessary.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Coordinate handling of documentation for clearance and delivery of freight.
• Provide exceptional customer support and resolve inquiries promptly.
• Maintain organized calendar and ensure accuracy in processing customs documentation.

Skills

Customer service

Attention to detail

Problem solving

Communication skills

Microsoft Excel

Education

High school diploma or equivalent

Job description

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for an Air & Ocean Specialist, Intermediate

What you’ll be doing

This position is responsible for coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• Provide the highest level of customer service to clients.
• Responsible for all Import of Air & Ocean shipments by working with forwarders on daily basis and ensuring POD is supplied.
• Expedite and trace as required.
• Determination of profit levels and billing.
• Process required customs documentation.
• Development, implementation, and maintenance of department processes.
• Good written and verbal communication skills.
• Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
• Driven by results working in a fast paced environment.
• Maintain a well-organized calendar to balance meetings, tasks, and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

What we need from you

• High school diploma or equivalent.
• Minimum two years of relevant work experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem solving and decision-making skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in Canada/USA/MX.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]