Air & Ocean Freight Coordinator — End-to-End, Hybrid/Remote

MissionHires; Los Angeles (CA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Paid holidays

Ongoing training and certification

Internal mobility and career growth

Job summary

MissionHires seeks a hands-on Air & Ocean Freight Coordinator to manage end-to-end air freight shipments while supporting complex sea import operations. This role targets an experienced freight forwarding operator with recent air freight focus and mandatory CargoWise expertise.

You will coordinate time-sensitive shipments globally, book cargo, prepare documentation, and ensure accurate billing while maintaining proactive service to customers and internal stakeholders.

Qualifications

• Hands-on air and sea freight operations experience required.
• Experience with CargoWise is mandatory.
• Strong knowledge of AES, TSA requirements, and air freight documentation.
• Knowledge of AMS, ISF, FMC, and IMDG certifications preferred.
• Experience with bonded freight, FTZ, and cross-border operations.

Responsibilities

• Manage air freight shipments end-to-end, from origin through final delivery.
• Book cargo, coordinate pickups, prepare shipping documentation, follow up with airlines, track shipments, arrange final delivery, and complete billing.
• Support sea import operations, including ISF and AMS filings, ocean documentation, terminal and intermodal coordination, and exception handling.
• Coordinate with airlines, ocean carriers, truckers, terminals, customers, vendors, and internal offices regarding bookings, pickups, documentation, and cargo recovery.
• Monitor shipment milestones, identify delays and exceptions early, and resolve operational issues to maintain service levels.
• Maintain accurate shipment documentation, CargoWise updates, cost records, and final billing.
• Support air freight quotations by assessing routing, transit times, capacity, and operational feasibility.
• Handle priority, bonded, FTZ, cross-border, and other complex shipments with close follow-up throughout the shipment lifecycle.

Skills

Air freight operations

Sea freight operations

Customer service

Communication

Organization

Problem-solving

English

Spanish

Time management

Tools

CargoWise

Job description

MissionHires seeks a hands-on Air & Ocean Freight Coordinator to manage end-to-end air freight shipments while supporting complex sea import operations. This role targets an experienced freight forwarding operator with recent air freight focus and mandatory CargoWise expertise.

You will coordinate time-sensitive shipments globally, book cargo, prepare documentation, and ensure accurate billing while maintaining proactive service to customers and internal stakeholders.