Air Import Supervisor – Mexico City (CDMX)

Expeditors; Seattle (WA); On-site; MXN 320,000 - 420,000; Full time

Job summary

Expeditors is seeking a dedicated logistics professional in Mexico City to support supervisor-level operations across customer service, vendor relations, and performance management.

You will onboard new hires, ensure 52 hours of annual training per employee, respond to proposals, coordinate with branches, and drive process improvements to meet standards while fostering teamwork, reliability, and customer focus.

Qualifications

• 2 years of industry-specific qualification (country specific).
• Participation in required training with a minimum of 52 hours per year.
• Proven ability to onboard, train, and develop staff.
• Strong knowledge of customer service, operations, and vendor management.

Responsibilities

• Onboard new hires and ensure team has clear expectations.
• Provide pricing guidance, routing solutions and client support.
• Coordinate with branches to maintain efficient operations and reporting.

Skills

Customer Service

Job Execution

Reliability

Collaboration

Communication

Culture

Personal Growth

Education

Industry-specific qualification (country specific)

Tools

Microsoft Office

Job description

Expeditors is seeking a dedicated logistics professional in Mexico City to support supervisor-level operations across customer service, vendor relations, and performance management.

You will onboard new hires, ensure 52 hours of annual training per employee, respond to proposals, coordinate with branches, and drive process improvements to meet standards while fostering teamwork, reliability, and customer focus.