Air Import Agent: Fast-Paced Logistics & Customer Focus

Accurate Personnel LLC; Grapevine (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Accurate Personnel is hiring an Air Import/Export Agent in Grapevine, TX to coordinate international air shipments, manage documentation, work with customs brokers and partners, and ensure timely cargo delivery. The role requires strong communication, organization, and the ability to work in a fast-paced logistics environment.

Candidates need a high school diploma; 1–2 years in air import or freight forwarding preferred but not required; proficiency with MS Word, Excel, Outlook; excellent

Qualifications

• High school diploma or equivalent required.
• 1–2 years of air import or freight forwarding experience preferred, but not required.
• Strong computer and data entry skills.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong organization, attention to detail, and problem-solving abilities.
• Ability to work a flexible schedule, including occasional weekends.

Responsibilities

• Monitor flight ETAs, coordinate cargo transfers, and ensure required documentation and terminal fees are processed accurately.
• Manage import shipments from customs clearance through final delivery, including arrival notices, tracking, and system updates.
• Schedule warehouse pickups and deliveries, monitor shipments, and resolve transportation issues.
• Communicate shipment updates, respond to customer inquiries, and escalated issues when needed.
• Prepare and process invoices for freight, terminal, and handling charges while ensuring billing accuracy.
• Work closely with customers, carriers, customs brokers, account managers, overseas partners, and internal teams.
• Maintain accurate shipment records and verify proof of delivery documentation.

Skills

Communication skills

Data entry

Attention to detail

Problem-solving

Organization

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Accurate Personnel is hiring an Air Import/Export Agent in Grapevine, TX to coordinate international air shipments, manage documentation, work with customs brokers and partners, and ensure timely cargo delivery. The role requires strong communication, organization, and the ability to work in a fast-paced logistics environment.

Candidates need a high school diploma; 1–2 years in air import or freight forwarding preferred but not required; proficiency with MS Word, Excel, Outlook; excellent