Air Export Specialist III

Noatum; Schaumburg (IL); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Permanent Contract – stability

Flexible Benefits Plan

Birthday leave

11 paid holidays

5 floating holidays

Flexible work schedules

Professional growth opportunities

Collaborative international team

Corporate University

Résumé du poste

Noatum Logistics is seeking an Air Export Specialist III to join our Schaumburg team. You will handle daily freight forwarding operations, including customer service, shipment tracking, documentation, and regulatory compliance.

The role emphasizes balancing service quality with shipment costs across import operations for key accounts. Ideal candidates will bring extensive import operations experience, knowledge of Incoterms, and proficiency with CargoWise and MS Office.

Qualifications

• Minimum 8 years experience in Import operations with an international freight forwarder.
• Knowledge of Incoterms and commercial invoice requirements.
• Excellent customer service skills and ability to communicate effectively.

Responsabilités

• Enter transportation data to meet regulatory and tracking requirements.
• Ensure regulatory requirements are met and proper documentation exists for shipments.
• Process and release documentation to carriers, forwarders, customers, and agents in a timely manner.
• Negotiate shipping rates and submit to local management for approval.
• Complete accurate billing to clients based on established pricing while maintaining costs and profits.
• Arrange inbound bonded movement of cargo and coordinate transfers with partners.

Connaissances

Import operations

Customer service

Data entry

Billing and pricing

Negotiation

Formation

High school diploma or equivalent

Outils

CargoWise

Microsoft Office

Description du poste

Noatum Logistics is a global logistics operator and part of AD Ports Group. With Spanish roots dating back to 1963, the company operates more than 80 own offices across 26 countries and serves customers in 158 countries through its partner network. More than 4,250 logistics specialists provide ocean and air freight, contract and project logistics, customs and trade management, warehousing and distribution, eCommerce and integrated supply chain solutions. Combining local expertise with a globally connected network and the backing of AD Ports Group, Noatum Logistics is strengthening its capabilities, connectivity and scale to support customers across global supply chains.

About The Role

We are looking for an Air Export Specialist III to join our dynamic team at Noatum Logistics. In this role, you will be responsible for the daily freight forwarding operations including, but not limited to customer service, shipment tracking, document handling, and regulatory compliance. The import specialist plans and schedules appropriate services to maintain an effective balance between customer service and shipment costs. The import specialist develops a thorough understanding of our clients’ shipping requirements and patterns; demonstrates sound customer service and data entry skills; and develops job related knowledge to support growth within their current position and further career development.

Key Responsibilities

• Enter transportation data to meet regulatory and tracking requirements.
• Ensure regulatory requirements are met and proper documentation, including transit and customs clearance documents, exist for shipments.
• Ensure documentation is accurately processed, distributed, and released to carriers, forwarders, customers, and agents in a timely manner.
• Complete all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by customer standard operating procedures.
• Negotiate shipping rates and submit to local management for approval as necessary.
• Complete accurate billing to clients based on established pricing, while ensuring appropriate costs and profits are maintained.
• Use knowledge of Incoterms and commercial invoice requirements to support customer needs.
• Develop methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities, or final consignee locations.
• Arrange the transfer and delivery of shipments with appropriate partners.
• Prepare timely shipment management information and reports as requested or specified per department KPIs.
• Manage import needs for larger and/or more complex key accounts or manage specific specialized services for multiple customers.
• Arrange inbound bonded movement of cargo.
• Assist supervisor/manager in training new employees.
• Develop and maintain successful relationships with customers, government agencies, and local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
• Participate as an effective team member with the ability to multi-task in a fast-paced environment.
• Maintain courteous, prompt, and efficient customer relations.
• Comply with all necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel.
• Enter transportation data to meet regulatory and tracking requirements.
• Ensure regulatory requirements are met and proper documentation, including transit and customs clearance documents, exist for shipments.
• Ensure documentation is accurately processed, distributed, and released to carriers, forwarders, customers, and agents in a timely manner.
• Complete all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by customer standard operating procedures.
• Negotiate shipping rates and submit to local management for approval as necessary.
• Complete accurate billing to clients based on established pricing, while ensuring appropriate costs and profits are maintained.
• Use knowledge of Incoterms and commercial invoice requirements to support customer needs.
• Develop methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities, or final consignee locations.
• Arrange the transfer and delivery of shipments with appropriate partners.
• Prepare timely shipment management information and reports as requested or specified per department KPIs.
• Manage import needs for larger and/or more complex key accounts or manage specific specialized services for multiple customers.
• Arrange inbound bonded movement of cargo.
• Assist supervisor/manager in training new employees.
• Develop and maintain successful relationships with customers, government agencies, and local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
• Participate as an effective team member with the ability to multi-task in a fast-paced environment.
• Maintain courteous, prompt, and efficient customer relations.
• Comply with all necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel.

What We Are Looking For

• Enter transportation data to meet regulatory and tracking requirements.
• Minimum 8 years experience in Import operations with an international freight forwarder.
• Knowledgeable in all facets of air and ocean imports.
• Knowledge of applicable state, federal and international laws and regulations as they relate to primary services provided (i.e., customs, security, air, ocean, domestic trucking, intermodal and other import and export government agencies that regulate international trade).
• Willingness to support and train more junior operators when needed.
• Experience using logistics software - CargoWise experience a strong plus
• Excellent customer service skills.
• Effective verbal, written, and interpersonal communication skills.
• Competent math skills using units of currency, weight, volume, and distance measurements.
• Ability to work independently or as part of a team.
• Competency in PC, spreadsheets, and database applications (including Microsoft Office Suite).
• High school diploma or equivalent.
• Ensure regulatory requirements are met and proper documentation, including transit and customs clearance documents, exist for shipments.
• Ensure documentation is accurately processed, distributed, and released to carriers, forwarders, customers, and agents in a timely manner.
• Complete all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by customer standard operating procedures.
• Negotiate shipping rates and submit to local management for approval as necessary.
• Complete accurate billing to clients based on established pricing, while ensuring appropriate costs and profits are maintained.
• Use knowledge of Incoterms and commercial invoice requirements to support customer needs.
• Develop methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities, or final consignee locations.
• Air and ocean
• import process and regulations experience.
• Ability to work in a paperless environment.

Physical Requirements

• Noatum is committed to the full inclusion of all qualified individuals. As part of this commitment, Noatum will ensure that persons with disabilities are provided reasonable accommodations.
• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting while working at a computer and occasional fast-paced operations and events.
• The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Ability to communicate orally with customers, vendors, management, and co-workers. Regular use of the telephone, virtual meetings, and e-mail for communication. Hearing, vision, and speaking within normal ranges are essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
• Good manual dexterity for the use of common office equipment such as computers, calculators, and copiers.
• While performing the duties of this job, the employee is regularly required to sit, handle, use hands to grasp, or feel and operate a computer keyboard, mouse, and telephone keypad.
• Arrange the transfer and delivery of shipments with appropriate partners
• Prepare timely shipment management information and reports as requested or specified per department KPIs.
• Manage import needs for larger and/or more complex key accounts or manage specific specialized services for multiple customers.
• Arrange inbound bonded movement of cargo.
• Assist supervisor/manager in training new employees.
• Develop and maintain successful relationships with customers, government agencies, and local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
• Participate as an effective team member with the ability to multi-task in a fast-paced environment.
• Maintain courteous, prompt, and efficient customer relations.
• Comply with all necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel.

What We Offer

• Permanent Contract – Enjoy stability and long-term career opportunities.
• Flexible Benefits Plan – Choose what suits you best: Health, Dental, Vision, 401K Plan with company match.
• Celebrate Your Birthday – Take a day off to make your special day even better.
• 11 paid Holidays and 5 floating holidays.
• Flexible work schedules.
• Professional Growth – Access continuous learning and development opportunities to boost your career.
• Collaborative & International Environment – Work with diverse teams and be part of a global network.
• Corporate University – Benefit from ongoing training programs designed to keep you ahead.

At Noatum Logistics, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people’s talents in all their diversity while eliminating any form of discrimination.

JOB #5309

#Noatum Logistics