Air Export Specialist | Global Freight Growth

Deutsche Post; Milwaukee (WI); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Milwaukee, Wisconsin seeks an Air Export Agent to coordinate and manage outbound air shipments from first contact through destination. You will handle bookings, documentation, and coordination with customers, warehouses, and carriers.

The role requires 2+ years in logistics or freight forwarding, plus strong customer service and attention to detail. MS Office proficiency and familiarity with air export systems are preferred.

Qualifications

• 2+ years in logistics or freight forwarding.
• Proficient with MS Office.
• Experience with Logis Air or CargoWise is a plus.
• Hazmat certification is a plus.
• Strong customer service and detail orientation.

Responsibilities

• Coordinate timely airline bookings on behalf of customers.
• Prepare export documentation per country requirements.
• Prepare certificates and documents (Origin, NAFTA, AWB, etc.).
• File AES with US customs.
• Ensure timely completion of export docs and coordinate with stakeholders.
• Maintain ongoing communication with customer and overseas offices.
• Follow up with airlines for departure updates.
• Monitor file profitability.
• Audit charges before sending to accounting.
• Confirm payment responsibility and audit credit status.
• Update customer profiles.
• Other duties as assigned.

Skills

Customer service

Attention to detail

MS Office proficiency

Logistics experience

Logis Air knowledge

Hazmat knowledge

Tools

Logis Air

CargoWise

MS Office

Job description

DHL Global Forwarding in Milwaukee, Wisconsin seeks an Air Export Agent to coordinate and manage outbound air shipments from first contact through destination. You will handle bookings, documentation, and coordination with customers, warehouses, and carriers.

The role requires 2+ years in logistics or freight forwarding, plus strong customer service and attention to detail. MS Office proficiency and familiarity with air export systems are preferred.