Air Export Specialist

DHL Global Forwarding; Miami (FL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Miami, FL is seeking an Air Export Specialist to oversee the movement of customers' air export shipments. You will coordinate between customers, customs brokers, and carriers, ensuring timely bookings and accurate documentation.

The role requires air export experience in logistics, strong customer service, attention to detail, and proficiency in Microsoft Office; knowledge of Logis Air or CargoWise is a plus.

Qualifications

• Must have previous air export experience in a logistics/freight forwarding industry.
• Exceptional customer service skills.
• Detail oriented with strong follow-up skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Logis Air / Cargo Wise systems knowledge is a plus.

Responsibilities

• Coordinates and completes air export shipments between customer, brokers, and carriers.
• Prepares export documentation and ensures compliance with country requirements.
• Filing AES export documentation and ensuring timely delivery of cargo.
• Ensures accurate invoicing in line with company policy.
• Maintains up-to-date customer profiles and shipment status communication.
• Collaborates with overseas contacts to meet delivery commitments.

Skills

Air export experience

Customer service

Detail oriented

Microsoft Office

Logis Air / Cargo Wise knowledge

Tools

Logis Air / Cargo Wise

Job description

Job Title: Air Export Specialist

Location: Miami, Florida

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Export Specialist you will be responsible for the movement of our customer's air export shipments. You will be the main point of contact for coordination between customer's shipment exports, customs brokers, and shipping carriers. This position will be based at our Miami, FL location.

Key Responsibilities:

• Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
• Prepares export documentation, including entry into Logis Air, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
• Compliant filing of AES (automated electronic system) export customs
• Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
• Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Ensure customer profiles are accurate and updated

Skills / Requirements:

• Must have previous air export experience in a logistics/freight forwarding industry
• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $21.32 - $28.43/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.