Air Export Specialist

DHL Group; Miami (FL); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical insurance

Vision insurance

Dental insurance

Paid Time Off

Job summary

DHL Global Forwarding in Miami, FL is seeking an Air Export Specialist to manage the movement of customers’ air export shipments. You will be the main point of contact coordinating with customers, customs brokers, and carriers from our Miami location.

Responsibilities include preparing documentation, ensuring AES filing, tracking shipments, and keeping customers updated. Strong air export experience and MS Office skills are required.

Qualifications

• Experience in air export within logistics/freight forwarding is required.
• Excellent customer service skills are essential.
• Detail oriented with strong follow-up abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Knowledge of Logis Air or CargoWise is a plus.

Responsibilities

• Coordinate air export shipments with customers, brokers, and airlines to ensure timely bookings.
• Prepare export documentation and enter data into systems per country requirements.
• File AES export entries accurately and on time.
• Coordinate with customers/warehouses for timely cargo delivery.
• Maintain ongoing communication with customers and overseas parties for updates.
• Ensure invoicing is accurate and in line with company policy.
• Keep customer profiles up to date.

Skills

Air export experience

Customer service

Detail oriented

MS Office

Logis Air / CargoWise knowledge

Tools

Logis Air

CargoWise

Job description

Job Title: Air Export Specialist

Job Location: Miami, Florida

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Export Specialist you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports, customs brokers, and shipping carriers. This position will be based at our Miami, FL location.

Key Responsibilities

• Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
• Prepares export documentation, including entry into Logis Air, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
• Compliant filing of AES (automated electronic system) export customs
• Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
• Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Ensure customer profiles are accurate and updated

Skills / Requirements

• Must have previous air export experience in a logistics/freight forwarding industry
• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $25.21 - $33.61/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.