Air Cargo Ops Leader — Ramp, Warehouse & Customer Care

Worldwide Flight Services; Chicago (IL); Sur place; USD 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

DailyPay access

Gift cards & awards

Wellness programs

401k plan

Travel discounts

Pet insurance

Discount shopping

Internal mobility

Résumé du poste

Worldwide Flight Services is seeking an Air Cargo Manager of Operations to oversee Traffic Office, Warehouse and Ramp Operations. You will be engaged in resolving service failures and implementing corrective and preventative measures. Reports to the General Manager.

You will lead safety, efficiency and customer service across cargo, ramp and office activities, monitor performance of managers and staff, and ensure on-time and secure cargo handling at 227 airport locations worldwide.

Qualifications

• Prior experience in cargo and ramp operations, and with good customer service and leadership skills.

Responsabilités

• Respond to customers concerns via email Daily.
• Monitor and review managers’ performance.
• Monitor and review staff productivity.
• Manage, plan and control all elements of warehouse and ramp activities.
• Oversee office management and ensure customers’ expectations are met.

Connaissances

Cargo operations

Ramp operations

Customer service

Leadership

Description du poste

Worldwide Flight Services is seeking an Air Cargo Manager of Operations to oversee Traffic Office, Warehouse and Ramp Operations. You will be engaged in resolving service failures and implementing corrective and preventative measures. Reports to the General Manager.

You will lead safety, efficiency and customer service across cargo, ramp and office activities, monitor performance of managers and staff, and ensure on-time and secure cargo handling at 227 airport locations worldwide.