AIOps Lead: AWS, AI-Driven Operations & Observability

Zelis; Morristown (NJ); Hybrid; USD 169,000 - 213,750; Full time

Benefits offered by this job

401k plan with employer match

Flexible paid time off

Health benefits including medical, dental, vision

Job summary

Zelis in Morristown, NJ is seeking a Senior AIOps Leader to drive operational transformation and AWS migration. The ideal candidate will define the AIOps strategy, implementing intelligent operational patterns to enhance incident management and operational efficiency.

Applicants should have extensive experience in cloud operations, a strong SRE mindset, and hands-on knowledge of observability platforms. The position promises a lucrative salary and attractive benefits including health coverage and flexible PTO.

Qualifications

• 12+ years of experience in cloud operations and AIOps.
• Hands-on AWS experience with design and operation of workloads.
• Proven ability in incident management and operational workflow automation.

Responsibilities

• Lead the AIOps strategy for operational transformation.
• Define intelligent operational patterns for incident detection.
• Architect observability capabilities across environments.

Skills

AWS operational experience

SRE principles

Observability platforms

AI and agentic solutions

ChatOps practices

Automation scripting

Education

BS + 12 years or MS + 10 years in relevant field

Tools

New Relic

OpenSearch

Job description

Zelis in Morristown, NJ is seeking a Senior AIOps Leader to drive operational transformation and AWS migration. The ideal candidate will define the AIOps strategy, implementing intelligent operational patterns to enhance incident management and operational efficiency.

Applicants should have extensive experience in cloud operations, a strong SRE mindset, and hands-on knowledge of observability platforms. The position promises a lucrative salary and attractive benefits including health coverage and flexible PTO.