AI Workflow Engineer

Williams Lea Germany GmbH; United States; A distancia; USD 67.000 - 91.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work

Gym discounts

Referral Scheme

Descripción de la vacante

Williams Lea Germany GmbH is seeking an AI Workflow Engineer to join our technology team. The role focuses on building and deploying AI workflows, designing prompts and integrating AI with enterprise systems and APIs, while ensuring guardrails and HITL patterns are in place.

The position offers a remote, full-time arrangement with 37.5 hours per week, a salary of £60,000 per annum plus company benefits, and opportunities to work with an established, global provider of tech-enabled business and

Formación

• 3+ years in software engineering, AI/ML or automation platforms.
• Strong knowledge of LLM APIs, prompt engineering, agent frameworks and AI orchestration.
• Experience building production‑quality AI applications and integrations.

Responsabilidades

• Build and deploy AI workflows and skills using AIVA.
• Design prompts, tool integrations, workflows and evaluation frameworks.
• Integrate AI solutions with APIs, databases and enterprise systems.
• Build guardrails, exception handling and HITL patterns.
• Rapidly build, test, demonstrate and refine solutions with clients.
• Collaborate with Technical Leads, BAs, Integration Engineers and Operations SMEs.

Conocimientos

LLM APIs

Prompt engineering

Agent frameworks

AI orchestration

Software engineering

API integration

Educación

Bachelor's degree in Computer Science/Engineering or related field

Descripción del empleo

AI Workflow Engineer

Salary: £60,000 per annum, plus company benefits

Location: Remote

Contract: Full Time 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break

Work model: Remote

Williams Lea seeks an AI Workflow Engineer to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continentsand has 15,000 employees worldwide.

Purpose of role

This is an exciting opportunity for a person looking to elevate their career within our technology team!

Key responsibilities

• Build and deploy AI workflows and skills using AIVA
• Design prompts, tool integrations,workflowsand evaluation frameworks
• Integrate AI solutions with APIs,databasesand enterprise systems
• Build guardrails, exceptionhandlingand HITL patterns
• Rapidly build, test,demonstrateand refine solutions with clients
• Collaborate with Technical Leads, BAs, IntegrationEngineersand Operations SMEs

Personal attributes

• 3+ years in software engineering, AI/MLor automation platforms
• Strong knowledge of LLM APIs, prompt engineering, agentframeworksand AI orchestration
• Experience building production-quality AI applications and integrations
• Knowledge of evaluation,observabilityand guardrails
• Strong stakeholder communication and problem-solving skills
• Bachelor's degree in Computer Science, Engineering or related technical field

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’tuse AI to invent or exaggerateachievements, complete assessments(unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail] (we do not accept applications to this email address).

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