AI Workflow Engineer

Williams Lea; United States; Vor Ort; GBP 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

25 days holiday

Salary sacrifice schemes

Retail vouchers

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Zusammenfassung

Williams Lea is seeking an AI Workflow Engineer to join our technology team in a remote, full-time role paying £60,000 per year. You will design and deploy AI workflows, integrate with APIs and enterprise systems, and ensure robust guardrails and HITL patterns.

The position emphasizes collaboration with leads, analysts, and engineers to deliver scalable solutions. Candidates should have 3+ years in software engineering or AI, strong knowledge of LLMs, and experience building production AI

Qualifikationen

• 3+ years in software engineering, AI/ML or automation platforms.
• Strong knowledge of LLM APIs, prompt engineering and agent frameworks.
• Experience building production-quality AI applications and integrations.
• Knowledge of evaluation, observability and guardrails.
• Strong stakeholder communication and problem-solving skills.
• Bachelor's degree in Computer Science, Engineering or related technical field.

Aufgaben

• Build and deploy AI workflows and skills using AIVA Design prompts, tool integrations, workflows and evaluation frameworks
• Integrate AI solutions with APIs, databases and enterprise systems
• Build guardrails, exception handling and HITL patterns
• Rapidly build, test, demonstrate and refine solutions with clients
• Collaborate with Technical Leads, BAs, Integration Engineers and Operations SMEs

Kenntnisse

Software engineering

AI/ML

Automation platforms

LLM APIs

Prompt engineering

Agent frameworks

AI orchestration

Production-grade integrations

Observability

Stakeholder communication

Ausbildung

Bachelor's degree in Computer Science, Engineering or related technical field

Jobbeschreibung

AI Workflow Engineer Salary: £60,000 per annum, plus company benefits Location: Remote Contract: Full Time 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break Work model: Remote

Williams Lea seeks an AI Workflow Engineer to join our team! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes. Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale. Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

This is an exciting opportunity for a person looking to elevate their career within our technology team!

Key responsibilities

• Build and deploy AI workflows and skills using AIVA Design prompts, tool integrations, workflows and evaluation frameworks
• Integrate AI solutions with APIs, databases and enterprise systems
• Build guardrails, exception handling and HITL patterns
• Rapidly build, test, demonstrate and refine solutions with clients
• Collaborate with Technical Leads, BAs, Integration Engineers and Operations SMEs

Personal attributes

• 3+ years in software engineering, AI/ML or automation platforms
• Strong knowledge of LLM APIs, prompt engineering, agent frameworks and AI orchestration
• Experience building production-quality AI applications and integrations
• Knowledge of evaluation, observability and guardrails
• Strong stakeholder communication and problem-solving skills
• Bachelor's degree in Computer Science, Engineering or related technical field

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience. To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

• 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
• Salary sacrifice schemes
• Retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail] (we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

Longevity driven by innovation

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.