AI Voice Evaluation Specialist - 3 month contract

OpenKrill; United States; Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Innodata is seeking a detail-oriented Voice Specialist for a 3-month, W2, full-time contract in the United States. You will evaluate two AI models through real-time conversations, comparing responses and providing structured feedback across defined criteria.

Responsibilities include role-playing with Model A and Model B, maintaining balanced turns, recording and analyzing voice interactions, and delivering a detailed rationale with objective observations.

Formación

• Bachelor's Degree required and a strong eye for detail.
• Excellent listening and comprehension abilities are essential.
• Clear written communication to explain observations objectively.
• Ability to follow detailed evaluation guidelines reliably.
• Comfort with role-playing conversations and evaluating two models fairly.
• Familiarity with AI assistants, voice-based AI, or conversational systems.

Responsabilidades

• Review an assigned scenario and roleplay conversations with two AI models.
• Conduct comparable conversations with Model A and Model B with consistent approach.
• Maintain similar conversational turns for fairness across models.
• Record your voice during interactions and assess model behavior.
• Evaluate models across defined dimensions and categorize error clusters.
• Compare model performances and select the stronger overall option.
• Write a detailed rationale referencing observed examples.
• Apply evaluation guidelines consistently across scenarios.

Conocimientos

Attention to detail

Listening skills

Written communication

Critical thinking

Analytical skills

Educación

Bachelor's degree

Descripción del empleo

Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.

About this Role:

This role is a 3-month, W2, full-time contract (40 hours per week.)

Scope of the Role:

We are looking for detail-oriented Voice Specialists to evaluate the performance of AI models through real-time, voice-based conversations. In this role, you will interact with two different AI models using the same assigned scenario, carefully compare their responses, and provide structured evaluations based on defined quality criteria.

The goal of the evaluation is to create a fair, consistent comparison between models and identify which model delivers the stronger overall conversational experience.

What You’ll Own:

• Review an assigned scenario and roleplay a natural conversation with two different AI models.
• Conduct comparable conversations with Model A and Model B, keeping the scenario, conversational approach, and overall interaction as consistent as possible.
• Maintain approximately the same number of conversational turns with each model to support a fair comparison.
• Record your voice during each interaction and pay close attention to the quality and behavior of the model's responses.
• Evaluate each model across five defined evaluation dimensions.
• Identify and categorize relevant error clusters that may occur in the audio or conversation.
• Compare the performance of Model A and Model B based on the evaluation criteria and your observations.
• Select the model that demonstrated the stronger overall performance according to the defined evaluation framework.
• Write a detailed rationale explaining your final preference, referencing specific examples and observations from both conversations.
• Apply evaluation guidelines consistently across different scenarios and model interactions

You’ll Thrive in This Role If You Have

• Bachelors Degree
• Strong attention to detail and ability to notice subtle differences in conversational quality.
• Excellent listening and comprehension skills.
• Strong written communication skills, particularly the ability to explain observations clearly and objectively.
• Ability to consistently follow detailed evaluation guidelines.
• Comfort speaking naturally and role-playing different conversational scenarios.
• Ability to compare two interactions fairly without allowing personal preferences to influence the evaluation.
• Strong critical-thinking and analytical skills.
• Reliability and consistency when completing structured evaluation tasks.Familiarity with AI assistants, voice-based AI, or conversational systems

The expected hourly salary range for this position is $20-$25 p/hour, based on experience, skills, and qualifications.