AI User Research & Feedback Specialist (Remote, Contract)

Mercor; San Francisco (CA); Hybrid; GBP 83,000 - 124,000; Part time

Job summary

Mercor is seeking a User/Customer Research and Feedback Synthesis Evaluator for a remote contract role. Compensation ranges from $80 to $120 per hour, with English fluency and advanced Microsoft Office and Google Workspace skills required.

The role involves evaluating AI-generated artifacts, identifying errors in documents, and delivering structured feedback to improve model outputs. You will work independently, asynchronously, and collaborate with subject matter experts to ensure data quality

Qualifications

• 5+ years of relevant professional experience in user/customer research and feedback synthesis.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Work independently and asynchronously to meet deadlines and enhance AI model performance.
• Collaborate with subject matter experts to ensure consistency and quality across datasets.

Skills

User research

Feedback synthesis

English fluency

MS Office

Google Workspace

Education

Advanced degree

Tools

Slides

Job description

Mercor is seeking a User/Customer Research and Feedback Synthesis Evaluator for a remote contract role. Compensation ranges from $80 to $120 per hour, with English fluency and advanced Microsoft Office and Google Workspace skills required.

The role involves evaluating AI-generated artifacts, identifying errors in documents, and delivering structured feedback to improve model outputs. You will work independently, asynchronously, and collaborate with subject matter experts to ensure data quality