AI Transformation Specialist — HR & Automation Enablement

Samsung; Plano (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Coverage

Life Insurance

401(k)

Job summary

Samsung Electronics America (SEA) is seeking an AI Specialist to build and support AI and automation solutions for the North America Shared Service Center. You will work hands-on with SSC teams to capture requirements, maintain AI knowledge content, and drive day-to-day adoption.

Responsibilities include configuring AI solutions, documenting processes, testing and launching new capabilities, and maintaining HR policy content for AI tools while monitoring usage and quality.

Qualifications

• Bachelor's degree or higher in Information Systems, Business, Human Resources or related field.
• 2+ years of experience in HR technology, process improvement, automation or digital tools.
• Hands-on experience with generative AI tools and strong interest in AI.
• Strong documentation, analytical and communication skills.

Responsibilities

• Build, test and support AI and automation solutions for the NA SSC.
• Capture requirements with SSC teams and maintain AI knowledge content.
• Test solutions, track issues and support launches.
• Maintain HR policy and FAQ content used by AI tools and monitor usage.

Job description

Samsung Electronics America (SEA) is seeking an AI Specialist to build and support AI and automation solutions for the North America Shared Service Center. You will work hands-on with SSC teams to capture requirements, maintain AI knowledge content, and drive day-to-day adoption.

Responsibilities include configuring AI solutions, documenting processes, testing and launching new capabilities, and maintaining HR policy content for AI tools while monitoring usage and quality.