AI Training & Adoption SME — Federal Oversight

CACI International

United States

Remote

USD 90,000 - 190,000

Full time

5 days ago

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Job summary

CACI International is seeking a Training & Adoption Subject Matter Expert to support the DHS OIG. You will drive enterprise-wide training for AI, data analytics platforms, and mission applications, translating complex concepts into practical skills for investigators, auditors, and counsel.

You will design adoption metrics, develop diverse training products, and lead train-the-trainer programs in a secure government environment, ensuring the workforce embraces next-generation tools and delivers

Qualifications

Bachelor's degree + 10 years of experience in instructional design, training development, adult learning, user adoption, or related field; equivalencies considered (Master's + 7 years; 16 years with no degree; AA + 12 years)
Proven experience designing and delivering training programs for complex enterprise technology platforms or data analytics tools
Demonstrated expertise in instructional design methodologies, adult learning principles, and multi-modal content development (video, written, hands-on)
Strong ability to translate technical concepts into clear, workflow-oriented training for non-technical audiences
Experience developing adoption metrics, measurement frameworks, and data-driven approaches to assess training effectiveness
Active Secret clearance with ability to obtain additional accesses as required
Experience training users on AI tools, large language models, data visualization platforms (e.g., Databricks, Power BI, Tableau), or analytics environments
Background in federal government, law enforcement, investigative, audit, or inspector general environments with understanding of oversight mission workflows
Familiarity with Agile development practices, change management methodologies, and user-centered design principles

Responsibilities

Lead development and execution of enterprise-wide user adoption and training strategies for AI, data analytics platforms, and mission applications across DHS OIG
Design and implement adoption measurement frameworks, including metrics, dashboards, and reporting mechanisms to track usage patterns and identify intervention opportunities
Develop and deliver comprehensive training programs for OIGChat, Azure data platform tools, AI-assisted analysis, and emerging capabilities
Create diverse training products including short-form videos, quick reference guides, user adoption kits, role-based curricula, and workflow-specific tutorials
Develop practical, plain-language prompting guides, FAQs, troubleshooting resources, and release notes tailored to investigative, audit, inspection, and counsel workflows
Facilitate live training sessions, office hours, and hands-on workshops to support users at varying proficiency levels
Develop train-the-trainer materials and programs to build internal training capacity and enable program-office champions
Monitor post-deployment adoption trends, conduct user assessments, and maintain continuous feedback loops to inform training refinements and product backlog priorities
Collaborate with Government stakeholders, Product Owners, and technical teams to align training content with feature releases and mission priorities
Partner with User Engagement Specialists to integrate training delivery with Community of Practice activities and ambassador programs