AI Success Lead - Deploy, Enable, & Grow

Gleanwork; Mountain View (CA); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

Home office improvement stipend

Annual education and wellness stipend

Healthy daily lunches

Generous time-off policy

Job summary

Gleanwork is looking for an AI Success Manager (AISM) in Mountain View, California. In this hybrid role, you will be responsible for the successful implementation of our AI platform, ensuring customer satisfaction and technical deployment.

Your duties will include helping clients achieve business outcomes, leading deployments, and collaborating with cross-functional teams. A competitive compensation package and a comprehensive benefits program will be offered, emphasizing a vibrant company culture.

Qualifications

• 3–5 years of experience in technical customer success or account management of SaaS products.
• Strong understanding of Agile and DevOps practices.
• Excellent analytical and problem-solving skills.

Responsibilities

• Lead new customer deployments and ensure successful implementations.
• Create and execute joint success plans that drive adoption.
• Monitor deployment progress and customer satisfaction metrics.

Skills

Technical deployment management

Customer success

Project management

Problem-solving

Communication skills

Agile methodologies

Tools

AWS

GCP

Azure

Job description

Gleanwork is looking for an AI Success Manager (AISM) in Mountain View, California. In this hybrid role, you will be responsible for the successful implementation of our AI platform, ensuring customer satisfaction and technical deployment.

Your duties will include helping clients achieve business outcomes, leading deployments, and collaborating with cross-functional teams. A competitive compensation package and a comprehensive benefits program will be offered, emphasizing a vibrant company culture.