AI Solutions Product Analyst — Prompt Tuning & UX

Tyler Technologies, Inc.; Yarmouth (ME); Hybrid; USD 78,000 - 93,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a Product Analyst, AI Solutions in Yarmouth, Maine to shape and optimize AI-enabled features across our product suite.

You will work with AI engineers, product managers, UX designers, QA, and SMEs to translate client needs into actionable requirements and measurable evaluations, driving reliability and business value. The role focuses on prompt engineering, model evaluation, and continuous improvement of AI interactions, ensuring outputs are accurate,

Qualifications

• Proficiency with AI/ML applications.
• Experience gathering software requirements and writing user stories.
• Familiarity with model evaluation and tuning processes.
• Strong communication and cross-functional collaboration.

Responsibilities

• Design, tune, and evaluate AI prompts and flows to improve reliability and user alignment.
• Gather requirements from clients, SMEs, and market analysis to drive AI features.
• Document software requirements, test cases, and user stories for AI-enabled features.
• Coordinate with product, engineering, and UX teams to ensure seamless integration into workflows.

Skills

AI/ML concepts

Prompt engineering

Agile SCRUM

Communication

Education

Bachelor’s degree or equivalent

Tools

SQL

Job description

Tyler Technologies, Inc. is seeking a Product Analyst, AI Solutions in Yarmouth, Maine to shape and optimize AI-enabled features across our product suite.

You will work with AI engineers, product managers, UX designers, QA, and SMEs to translate client needs into actionable requirements and measurable evaluations, driving reliability and business value. The role focuses on prompt engineering, model evaluation, and continuous improvement of AI interactions, ensuring outputs are accurate,