AI Solutions Engineer — Pre-Sales & Demos

Wix; New York (NY); On-site; USD 145,000 - 180,000; Full time

Benefits offered by this job

RSUs

Medical, dental, vision insurance

Retirement savings plan

Wellness benefits

Travel expenses

Subsidized lunch

Job summary

Base44, a newly acquired part of Wix, is seeking a Solutions Engineer to act as the technical expert for our enterprise customers. You will bridge customer needs with the Base44 AI platform, designing demos and POCs, and troubleshooting integrations during pre-sales and delivery.

You will collaborate with Sales, Customer Success, and Product to shape adoption and roadmap, while keeping outputs practical and scalable.

Qualifications

• 3+ years of experience in solution engineering/technical pre-sales.
• Hands-on experience with web technologies, including APIs, data structure, webhooks, and data modeling.
• Exceptional communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Responsibilities

• Partner with Sales and lead technical calls, understanding customer goals, challenges, and requirements.
• Serve as the go-to technical expert for enterprise customers on the Base44 platform, its capabilities, integration patterns, and best practices.
• Design, build, and present custom demos and proofs-of-concept (POCs) on the Base44 platform that solve real-world business problems for prospective and existing customers.
• Debug and troubleshoot complex technical challenges during pre-sales, POCs, and implementation - reading API/webhook logs and tracing errors to identify root cause and creative workarounds without relying on engineering.
• Translate customer feedback and complex use cases into actionable insights for the Product and Engineering teams, directly influencing the future of the platform.
• Develop and maintain a library of reusable solutions and best-practice guides to empower both customers and internal teams.
• Stay on the cutting edge of our platform's features, constantly experimenting and pushing the boundaries of what can be built.

Skills

APIs

Webhooks

Data modeling

Troubleshooting

Communication

Low-code/No-code

AI tools

Job description

Base44, a newly acquired part of Wix, is seeking a Solutions Engineer to act as the technical expert for our enterprise customers. You will bridge customer needs with the Base44 AI platform, designing demos and POCs, and troubleshooting integrations during pre-sales and delivery.

You will collaborate with Sales, Customer Success, and Product to shape adoption and roadmap, while keeping outputs practical and scalable.