AI Solutions Enablement Advisor

Connection; Merrimack (NH); On-site; USD 120,000 - 170,000; Full time

Job summary

Connection seeks an AI Solutions and Enablement Advisor to bridge business users, IT, Security, Data Governance, and engineering teams, promoting responsible AI adoption. You will guide implementation, assess licensing and costs, and ensure sustainable AI investments across the organization.

The role focuses on enabling adoption and governance of AI technologies, including Microsoft 365 Copilot, Azure AI, and related services, while avoiding heavy custom model development.

Qualifications

• Experience identifying opportunities for AI to improve productivity and decision-making.
• Ability to guide adoption of AI solutions with governance and compliance in mind.

Responsibilities

• Partner with business and technology stakeholders to identify AI opportunities.
• Evaluate AI-enabled solutions using Microsoft 365 Copilot, Azure OpenAI, Power Platform.
• Serve as SME on organizational AI capabilities and available tools.
• Help leaders determine when AI is appropriate vs. traditional automation.
• Guide use cases, outcomes, metrics, adoption approaches, and priorities.
• Assist teams in evaluating AI platforms, models, and services.

Skills

AI strategy

Stakeholder collaboration

Governance

Microsoft AI technologies

Tools

Copilot Studio

Azure OpenAI

Power Platform

Azure AI Foundry

Job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

The AI Solutions and Enablement Advisor serves as a trusted subject matter expert for artificial intelligence technologies across the organization. This role partners with business and technology teams to identify opportunities where AI can improve productivity, decision-making, automation, knowledge management, and operational efficiency, and helps stakeholders select and apply the most appropriate AI capabilities to meet those needs.

The Advisor works with business and technical stakeholders to evaluate not only the functional capabilities of AI solutions, but also their operational sustainability. This includes helping teams understand licensing considerations, consumption-based costs, infrastructure requirements, support models, and long-term ownership expectations to ensure AI investments remain practical, scalable, and aligned with business objectives.

The Advisor maintains expertise across Microsoft AI technologies, including Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, Azure OpenAI, Power Platform, and related services, while also maintaining awareness of emerging AI platforms and private or on-premises AI deployment options. The role helps business and technical stakeholders understand available capabilities, assess use cases, evaluate tools and models, and guide the implementation and adoption of AI solutions in a secure, practical, and sustainable manner.

This position focuses on AI enablement, consultation, governance, and adoption rather than custom AI development. The Advisor is expected to understand AI technologies, model capabilities, prompt design, agent-based solutions, retrieval approaches, and platform considerations sufficiently to guide implementation and decision-making. While configuration, experimentation, evaluation, and model tuning may be performed when appropriate, the role is not responsible for developing proprietary AI models, conducting machine learning research, or serving as a dedicated software engineering resource.

The Advisor acts as a bridge between business users, IT, Security, Data Governance, Enterprise Applications, and engineering teams to promote responsible AI adoption, establish best practices, improve AI literacy, and help the organization realize value from AI investments while adhering to security, compliance, and governance requirements.

Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

Responsibilities

• Partner with business and technology stakeholders to identify opportunities where AI technologies can improve productivity, customer experience, operational efficiency, decision‑making, knowledge management, or process automation.
• Evaluate business challenges and recommend appropriate AI-enabled solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, Azure OpenAI, Power Platform, and related technologies.
• Serve as a subject matter expert on organizational AI capabilities and help stakeholders understand available tools, models, services, limitations, and implementation considerations.
• Help business leaders and teams determine when AI is appropriate, when traditional automation is sufficient, and when solutions require formal application development or enterprise systems.
• Guide stakeholders in defining AI use cases, business outcomes, success metrics, adoption approaches, and implementation priorities.
• Assist teams in evaluating AI platforms, models, and services bas