AI Solutions Deployment Lead

Rippling (Netherlands); New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Rippling is launching a new AI Solutions business line and is hiring our first AI Deployment Lead to own customer engagements end to end, from discovery through measurable impact. You will combine AI transformation leadership with product management, translating customer workflows into requirements and shipping solutions with a team of Forward Deployed Engineers (FDEs).

You will report to the General Manager of AI Solutions and work closely with FDE, Product, and Sales to scale a repeatable AI

Responsibilities

• Own the customer relationship from kickoff through value realization with executives, operators and end users.
• Align stakeholders on scope, success criteria and launch path across GM, Sales and FDEs.
• Run engagement cadence: status updates, steering committees, risk decisions and readouts.
• Diagnose customer workflows to identify high-value AI opportunities and create a transformation roadmap with KPIs.
• Translate workflows into MVP definitions and manage implementation with FDEs from scoping to launch and iteration.

Job description

Rippling is launching a new AI Solutions business line and is hiring our first AI Deployment Lead to own customer engagements end to end, from discovery through measurable impact. You will combine AI transformation leadership with product management, translating customer workflows into requirements and shipping solutions with a team of Forward Deployed Engineers (FDEs).

You will report to the General Manager of AI Solutions and work closely with FDE, Product, and Sales to scale a repeatable AI