AI Solutions Consultant - No‑Code AI, NYC & Growth

Cassidy; New York (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Medical and dental insurance

Significant equity

Job summary

Cassidy is a no-code platform enabling businesses to create custom AI assistants that automate complex workflows. Cassidy seeks an AI Solutions Consultant to become an expert on the platform, diagnose issues, and design scalable workflows for clients in NYC.

This is a hands-on, customer-facing role blending AI, SaaS, and customer success. You will guide customers through implementations, collaborate with Go-to-Market, Product, and Engineering, and help shape product direction while thriving in a

Qualifications

• 2–6 years of experience in software engineering with customer-facing exposure, management/tech consulting, technical pre-sales, or implementation for a SaaS platform.
• Strong analytical and problem-solving skills with the ability to diagnose issues quickly and design scalable solutions.
• Excellent communicator who can distill technical concepts for technical and business stakeholders.
• Based in NYC; in-person role; work authorization in the US.

Responsibilities

• Master Cassidy’s Platform: develop deep expertise in capabilities, use cases, and best practices.
• Partner with Customers: lead technical discovery, troubleshoot workflows, and guide design and implementation.
• Drive Enablement: build sample workflows and AI assistants to demonstrate concepts; educate customers to scale independently.
• Influence Product: identify patterns in customer challenges, propose feature enhancements, act as the customer’s voice within Cassidy.
• Collaborate Cross-Functionally: work with Sales, Product, Engineering, and Customer Success to deliver seamless experiences.

Skills

Analytical skills

Problem solving

Communication

AI / automation passion

Fast-paced environment adaptability

Job description

Cassidy is a no-code platform enabling businesses to create custom AI assistants that automate complex workflows. Cassidy seeks an AI Solutions Consultant to become an expert on the platform, diagnose issues, and design scalable workflows for clients in NYC.

This is a hands-on, customer-facing role blending AI, SaaS, and customer success. You will guide customers through implementations, collaborate with Go-to-Market, Product, and Engineering, and help shape product direction while thriving in a