AI Solutions Architect for Insurance Tech & Automation

Independent Insurance Agents of Wisconsin (IIAW); Madison (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

401(k)

Job summary

Independent Insurance Agents of Wisconsin (IIAW) is building an AI practice to transform how our organization serves independent agencies and Big ‘I’ state associations. As our AI Solutions Specialist, you will build AI agents, assistants, automations, and workflow solutions for IIAW and its members while developing valuable experience at the intersection of technology, insurance, and consulting.

You will design and deploy AI agents and workflows using Microsoft 365 Copilot, Copilot Studio,

Qualifications

• Bachelor’s degree or equivalent hands-on experience.
• 1–4 years of relevant professional experience.
• Demonstrated experience building AI agents or automation.
• Familiarity with tools listed in the qualifications.

Responsibilities

• Build AI agents and assistants. Design, configure, test, deploy, and improve solutions using Microsoft 365 Copilot, Copilot Studio, ChatGPT, Claude, and other approved platforms.
• Automate workflows. Connect tools, data, forms, documents, and business processes using low-code platforms, APIs, connectors, or lightweight code when appropriate.
• Turn needs into working solutions. Meet with staff and members, understand their workflows, identify practical opportunities, and translate those needs into prototypes and production-ready tools.
• Test and improve. Evaluate output quality, accuracy, reliability, usability, security, and business impact; troubleshoot problems and refine solutions based on feedback.
• Build reusable resources. Create templates, prompts, knowledge bases, agent components, documentation, training materials, and implementation playbooks that can scale across users and organizations.
• Support implementation. Help agencies and associations pilot solutions, configure tools, train users, gather feedback, and measure outcomes.
• Promote responsible AI. Follow standards for privacy, security, data governance, IP, accuracy, documentation, and human oversight.
• Teach what you learn. Provide demonstrations, training, office hours, and guidance for varying technical levels.
• Stay curious. Research emerging AI capabilities and insurance use cases, share recommendations with the team.
• Manage your work. Maintain plans, priorities, and progress while seeking guidance as needed.

Skills

AI development

Workflow automation

Problem solving

Communication

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft 365 Copilot

Copilot Studio

ChatGPT

Claude

Power Automate

Zapier

Make

APIs / connectors

Job description

Independent Insurance Agents of Wisconsin (IIAW) is building an AI practice to transform how our organization serves independent agencies and Big ‘I’ state associations. As our AI Solutions Specialist, you will build AI agents, assistants, automations, and workflow solutions for IIAW and its members while developing valuable experience at the intersection of technology, insurance, and consulting.

You will design and deploy AI agents and workflows using Microsoft 365 Copilot, Copilot Studio,