AI Solutions Architect — Enterprise AI Delivery

PAR Technology

Illinois

On-site

USD 140,000 - 160,000

Full time

4 hours ago

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Job summary

PAR Technology Corporation is seeking an AI Solution Architect to transform ambiguous business needs into practical AI solutions. You will design, build and govern AI-driven capabilities across HR, Finance, Legal, Operations, Customer Success, Marketing, Sales and Support, partnering with IT and Enterprise Systems as solutions move into production.

The role emphasizes hands-on development over pure analysis, with accountability for performance after release and ongoing value realization.

Qualifications

Demonstrated experience designing and delivering AI-powered solutions, agents, automations or internal tools used by real business teams.
Strong solution architecture judgment: move from unclear business problems to practical designs, plans and working solutions.
Hands-on experience with enterprise AI platforms such as Claude Enterprise, Microsoft Copilot, Copilot Studio, Azure AI or comparable tools.
Ability to build and configure AI solutions using system instructions, knowledge sources, tool use, workflow logic, structured outputs and appropriate human review.
Ability to evaluate whether a need is best solved through platform configuration, an agent, workflow automation, a lightweight application, an integration or no build.
Experience taking prototypes beyond demonstration quality, including testing, permissions, documentation, monitoring, support planning and iterative improvement.
Working knowledge of APIs, MCP, webhooks and enterprise integration patterns sufficient to evaluate and guide their use.
Familiarity with Microsoft 365, SharePoint and Azure environments.
Ability to translate technical decisions, risks and tradeoffs for non-technical business leaders.
Strong prioritization and delivery management skills, with the ability to own an intake queue without becoming only an intake coordinator.

Responsibilities

Translate business problems, workflows, constraints and desired outcomes into clear AI solution designs.
Recommend the right technical path for each request, including when PAR should configure, automate, build, buy, integrate or decline a solution.
Create working internal AI solutions and take them from prototype through governed release and ongoing improvement using PAR-approved platforms and tools.
Define solution requirements, architecture, dependencies, risks, delivery estimates and success measures.
Make practical tradeoffs across user experience, quality, speed, cost, maintainability and risk.
Build reusable solution patterns, components, Skills, agents, prompts and knowledge structures that can be applied across teams.
Own AI solutions after launch from the AI Enablement side, including solution quality, reliability, user feedback, adoption, cost and continuous improvement.
Establish evaluation, monitoring, issue management and human-review processes for each solution.
Troubleshoot solution behavior and coordinate resolution across AI platforms, configurations, knowledge sources and enterprise dependencies.
Maintain solution documentation, release notes, support guidance and ownership records.
Retire, redesign or consolidate solutions that do not deliver sufficient value or cannot be supported responsibly.