AI Solution Specialist

Infoblox; Tacoma (WA); On-site; USD 69,000 - 100,000; Full time

Benefits offered by this job

Health coverage

Flexible work options

Learning opportunities

Volunteer hours

Job summary

Infoblox is seeking an AI Solution Specialist to join the Business Strategy team in Tacoma, WA. This role designs, delivers, and scales practical AI solutions that transform how Bloxers work—from productivity to decision support and AI-indexed workflows.

You’ll collaborate with functional leaders, IT, data, and AI teams to translate real business problems into secure, production-ready AI solutions using enterprise platforms like Glean and Microsoft Copilot.

Qualifications

• 2+ years in roles such as business analyst, solutions consultant, program manager, or operations analyst with AI/automation exposure.
• Ability to translate ambiguous business problems into practical AI solutions with measurable outcomes.
• Hands-on experience with AI or automation platforms (Glean, Copilot, Power Automate, etc.).
• Strong skills in mapping workflows, defining requirements, and breaking work into clear steps.

Responsibilities

• Identify and prioritize high-impact AI use cases and workflows across functions.
• Translate business needs into practical AI solution designs (agents, copilots, automations, analytics).
• Design and configure AI agents/workflows using Glean, Copilot Studio, Copilot, and third‑party tools.
• Collaborate with IT, data, and security to connect solutions to systems and data sources with governance.
• Build metrics and lightweight business cases for AI solutions and track adoption, time saved, and impact.
• Lead pilots end‑to‑end from discovery through production rollout.
• Create guides, demo flows, and training moments to help teams adopt AI.

Skills

AI experience

Automation

Analytics

Workflow mapping

Data literacy

Communication

Cross-functional collaboration

Growth mindset

Education

Bachelor's degree in business/information systems/computer science/engineering

Master’s degree (MBA or similar) is a plus

Tools

Glean

Microsoft Copilot

Copilot Studio

Power Automate

low-code agents

Job description

Job Description

At Infoblox, every breakthrough begins with a bold “what if.”

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox.

AI Solution Specialist

We have an opportunity for an AI Solution Specialist to join our Business Strategy team in Tacoma, Washington, reporting to the Strategic Programs Director. In this pivotal role, you will help design, deliver, and scale practical AI solutions that transform how Bloxers work — from productivity and automation to decision support and AI-indexed workflows. Collaborating closely with functional leaders, IT, operations, data and AI teams, and our AI Investment Office, you will translate real business problems into secure, production-ready AI solutions that deliver measurable value using enterprise platforms such as Glean and Microsoft Copilot.

Be a Contributor — What You’ll Do

• Identify and prioritize high-impact AI use cases and workflows across functions that improve productivity, cycle time, quality, or decision-making
• Translate business needs into practical AI solution designs, including agents, copilots, automations, and analytics grounded in enterprise data
• Design and configure AI agents and workflows using platforms such as Glean, Microsoft Copilot, Copilot Studio, and approved third-party AI tools
• Collaborate with IT, data, and security teams to connect solutions to the right systems and data sources, aligned to Infoblox AI governance and guardrails
• Build clear success metrics and lightweight business cases for AI solutions, and instrument telemetry to track adoption, time saved, quality, and financial impact
• Run pilots end to end — from discovery and scoping through testing, user feedback, iteration, and production rollout
• Use AI tools directly in your own work (e.g., GenAI copilots, RAG-based agents, analytics assistants) to accelerate analysis, content, documentation, and reporting
• Partner with enablement and change leaders to create simple how-to guides, demo flows, and training moments that help teams adopt AI in daily work
• Document and share reusable patterns, prompts, architectures, and checklists so future AI solutions can be built faster and more consistently

Be Prepared — What You Bring

• 2+ years of experience in roles such as business analyst, solutions consultant, program manager, or operations analyst, including strong hands‑on experience with AI, automation, or advanced analytics
• Proven ability to take ambiguous business problems and design practical technology or AI solutions that deliver measurable outcomes
• Hands‑on experience with AI or automation platforms (e.g., Glean, Microsoft Copilot, Copilot Studio, Power Automate, low‑code agents, or comparable tools)
• Strong skills in mapping workflows and processes, defining requirements, and breaking work into clear, testable steps
• Comfort working with data — using AI copilots, BI tools, or basic queries to explore datasets, define KPIs, and interpret trends
• Excellent written and verbal communication skills, with the ability to explain AI concepts, tradeoffs, and risks to non‑technical stakeholders
• Experience collaborating across business, IT, and data teams, and influencing stakeholders without direct authority
• Growth mindset and curiosity about emerging AI capabilities, with a track record of learning and applying new tools quickly
• Bachelor’s degree in business, information systems, computer science, engineering, or a related field; Master’s degree (e.g., MBA or similar) is a plus

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months:

• Deliver 2–3 scoped AI solutions or agents from discovery through pilot that show clear time savings, quality gains, or decision improvements
• Establish a prioritized backlog of AI opportunities for focus areas, with value hypotheses, initial sizing, and agreed success metrics
• Set up basic dashboards or reports tracking adoption, usage, and impact for your solutions, using Rosie, Glean, or other analytics tools
• Build strong working rhythms with Business Strategy, IT, data and AI partners, and functional leaders in primary stakeholder groups

One Year:

• Own a portfolio of production AI solutions delivering sustained, quantified impact (hours saved, cycle‑time reduction, revenue or cost improvements, risk reduction)
• Standardize 2–3 reusable patterns or blueprints (e.g., summarization, reconciliation, intake triage, workflow orchestration) that other teams can adopt
• Serve as a trusted thought partner to leaders on where to apply AI next and how to balance ambition, feasibility, and risk
• Contribute to Infoblox’s AI operating model by sharing lessons learned, helping refine governance, and mentoring newer AI builders and champions

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $68,500 - 99,770 plus corporate bonus

Infoblox is an affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis