AI Security Solutions Engineer — Customer-Facing

TENEX.AI; Overland Park (KS); On-site; USD 110,000 - 160,000; Full time

Job summary

TENEX.AI is hiring a Forward Deployed Engineer to work inside customer accounts, solving complex AI, data, and security challenges. You will embed with customers to understand environments, design and ship tailored solutions, and document outcomes for scale across the platform.

Bring 3+ years in software or security engineering, hands-on Python/Go/TS skills, and a passion for cybersecurity. This on-site role offers growth in a fast-paced startup culture with strong collaboration and impact.

Qualifications

• 3+ years in software engineering, security engineering, or a technical customer-facing role.
• Strong programming skills in Python and/or another general-purpose language (Go, TypeScript, etc.).
• Experience working directly with customers to solve complex technical problems.
• Familiarity with AI/ML tooling, data pipelines, or data engineering concepts.
• Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security.
• Ability to rapidly prototype and ship working solutions in ambiguous, fast-changing environments.
• Strong technical documentation skills — you write things down so they can scale.

Responsibilities

• Embed directly within assigned customer accounts to deeply understand their environment, workflows, and security challenges.
• Follow the FDE engagement loop: Discover, Ideate, Document, Build, Ship — moving from problem identification to working solution with a bias toward action.
• Build custom solutions tailored to customer needs — including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensions.
• Apply combined expertise across AI, data, and security to solve problems that off-the-shelf tools cannot address.
• Document solutions thoroughly so they can be reviewed, refined, and offered to other customers across the platform.
• Continuously identify and surface new problem areas, data opportunities, and intelligence gaps encountered during customer engagements — feeding these discoveries into the AI & DS function for evaluation and development.
• Collaborate closely with the AI & Data Science function — surfacing cross-customer intelligence needs directly from customer engagements.
• Maintain a strong working relationship with customer technical stakeholders throughout the engagement.
• Manage multiple active customer accounts concurrently, maintaining deep focus and high-quality output across each engagement.
• Escalate blockers or account risks to the Director or Staff-level engineers when appropriate.

Skills

Strong problem-solving

Customer-facing communication

Startup environment adaptability

Documentation skills

Education

Bachelor’s degree in CS/Engineering

Certifications: CISSP/CISM/GIAC / cloud certs

Tools

Python

Go

TypeScript

AI/ML tooling

Data pipelines

SIEM/SOAR

Cloud security

Endpoint security

Job description

TENEX.AI is hiring a Forward Deployed Engineer to work inside customer accounts, solving complex AI, data, and security challenges. You will embed with customers to understand environments, design and ship tailored solutions, and document outcomes for scale across the platform.

Bring 3+ years in software or security engineering, hands-on Python/Go/TS skills, and a passion for cybersecurity. This on-site role offers growth in a fast-paced startup culture with strong collaboration and impact.