AI Research Computing Initiatives Lead

Research Computing Teams; Boston (MA); Hybrid; USD 120,000 - 130,000; Full time

Benefits offered by this job

Time Off benefits

Retirement plan

Tuition Assistance Program

Job summary

Boston University IS&T is seeking a Manager, AI & Research Computing Initiatives to lead the strategy and planning for AI in research computing within Research Computing Services (RCS). You will set and drive the technical roadmap for AI-enabled research computing, coordinate infrastructure support, and serve as the primary technical bridge between IS&T and BU's academic and research community.

You'll supervise the team, manage delivery, and develop staff while coordinating training,

Qualifications

• Experience developing or leading AI, machine learning, research computing, or advanced computing infrastructure strategy and roadmaps.
• Knowledge of GPU and accelerator capacity planning, containerized and AI workflows, data pipelines, model-serving needs, and MLOps tooling.
• Experience coordinating technical projects, incident management, service requests, and cross-functional support across technical and research groups.
• Experience supervising and developing staff, setting priorities and workload, managing service delivery, and supporting hiring and onboarding.
• Experience creating operational reports, analyzing business processes, and developing workflows for research computing or regulated research environments.
• Bonus qualifications: Experience supporting AI-intensive, grant-funded research or working directly with faculty, research computing champions, and research labs.
• Experience with Secure Research Enclaves, regulated research systems, chargeback models, or research computing service models.
• Experience coordinating synchronous and asynchronous technical training, video tutorials, and technical documentation.

Responsibilities

• Set and drive the technical roadmap for AI-enabled research computing, including GPU and accelerator capacity planning, containerized and AI workflows, and MLOps tooling.
• Anticipate emerging compute, data-pipeline, and model-serving needs; translate them into infrastructure plans; and serve as IS&T's internal resource on AI infrastructure.
• Coordinate RCS staff daily work on research projects, incident management, and service request fulfillment.
• Follow up on requests and incidents at risk of becoming overdue, and coordinate across IS&T to ensure the necessary support and engagement are in place from technical units and research groups.
• Supervise, mentor, and develop the team executing this work by setting priorities and workload, managing service delivery, and supporting performance management, professional development, hiring, and onboarding.
• Create annual, monthly, and ad hoc resource reports on system utilization, storage services, buy-in utilization, and other operational metrics.
• Provide business process analysis for research project workflows, including large projects hosted on Secure Research Enclaves or other regulated research systems, and engage with RCS Operations on chargeback and service models as needed.
• Coordinate academic and non-academic training provided by RCS staff, including synchronous and asynchronous training and video tutorials.
• Coordinate and manage documentation updates on RCS TechWeb pages and other RCS documentation sources.

Skills

AI strategy development

AI/ML infrastructure

Project coordination

Staff supervision

Operational reporting

Job description

Boston University IS&T is seeking a Manager, AI & Research Computing Initiatives to lead the strategy and planning for AI in research computing within Research Computing Services (RCS). You will set and drive the technical roadmap for AI-enabled research computing, coordinate infrastructure support, and serve as the primary technical bridge between IS&T and BU's academic and research community.

You'll supervise the team, manage delivery, and develop staff while coordinating training,