Hybrid Lead, AI Research Computing Initiatives

Boston University; Boston (MA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Time Off & Holidays

Tuition Assistance Program

University-funded retirement plan

Job summary

Boston University IS&T's Research Computing Services (RCS) seeks a Manager, AI & Research Computing Initiatives to drive AI strategy in research computing. Lead the technical roadmap, coordinate AI infrastructure, and act as a bridge between IS&T and BU researchers, with day-to-day supervision of the RCS team.

The role shapes infrastructure and service delivery, guides training and documentation, and partners with research leadership on broader strategy, including reporting and

Qualifications

• Experience developing or leading AI, machine learning, research computing, or advanced computing infrastructure strategy and roadmaps.
• Knowledge of GPU and accelerator capacity planning, containerized and AI workflows, data pipelines, model-serving needs, and MLOps tooling.
• Experience coordinating technical projects, incident management, service requests, and cross-functional support across technical and research groups.
• Experience supervising and developing staff, setting priorities and workload, managing service delivery, and supporting hiring and onboarding.
• Experience creating operational reports, analyzing business processes, and developing workflows for research computing or regulated research environments.

Responsibilities

• Set and drive the technical roadmap for AI-enabled research computing, including GPU and accelerator capacity planning, containerized and AI workflows, and MLOps tooling.
• Anticipate emerging compute, data-pipeline, and model-serving needs; translate them into infrastructure plans; coordinate RCS staff daily work on research projects, incident management, and service request fulfillment.
• Follow up on requests and incidents at risk of becoming overdue, and coordinate across IS&T to ensure the necessary support and engagement are in place from technical units and research groups.
• Supervise, mentor, and develop the team executing this work by setting priorities and workload, managing service delivery, and supporting performance management, professional development, hiring, and onboarding.
• Create annual, monthly, and ad hoc resource reports on system utilization, storage services, buy-in utilization, and other operational metrics.
• Provide business process analysis for research project workflows, including large projects hosted on Secure Research Enclaves or other regulated research systems, and engage with RCS Operations on chargeback and service models as needed.
• Coordinate academic and non-academic training provided by RCS staff, including synchronous and asynchronous training and video tutorials.
• Coordinate and manage documentation updates on RCS TechWeb pages and other RCS documentation sources.

Skills

AI strategy

Machine learning

Research computing

Advanced computing infra

GPU/accelerator planning

MLOps tooling

Staff supervision

Job description

Boston University IS&T's Research Computing Services (RCS) seeks a Manager, AI & Research Computing Initiatives to drive AI strategy in research computing. Lead the technical roadmap, coordinate AI infrastructure, and act as a bridge between IS&T and BU researchers, with day-to-day supervision of the RCS team.

The role shapes infrastructure and service delivery, guides training and documentation, and partners with research leadership on broader strategy, including reporting and